MSDI - Management Services Assistant (Facilities)

22 ott - Roma
Wfp - World Food Programme

h3DEADLINE FOR APPLICATIONS /h3p4 November :59-GMT+01:00 Central European Time (Rome) /ph3WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. /h3h3ABOUT WFP /h3pThe World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. /ph3WHY JOIN WFP? /h3pWFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. /ppWe offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). /ppWe are seeking to fill the position of Management Services Assistant (Facilities) G5, based in the Infrastructure and Facilities Management Branch (MSDI) at the World Food Programme (WFP) Headquarters in Rome, Italy. This vacancy announcement is open to both internal and external candidates. /ph3ORGANIZATIONAL CONTEXT /h3pThis position is part of Global Headquarters (HQ). The Infrastructure and Facilities Management Branch supports WFP operations by delivering and maintaining fit-for-purpose facilities, managing assets, and providing infrastructure and engineering services, with a focus on cost efficiency and sustainability. The job holder reports to the Facilities Management Officer or a designated supervisor. At this level, the job holder is expected to take responsibility for completing a range of tasks and activities requiring some interpretation of standard guidelines and practices. The job holder is also expected to recommend courses of action to colleagues at various levels and may allocate tasks to other support staff. /ph3THE ROLE /h3pTo provide workspace solutions and ensure seamless facility management operations and inspiring, efficient, and flexible working environments that embody WFP’s culture and enable staff to thrive. To support the effective day-to-day delivery of specialized,



client-focused, and value-for-money services pertaining to the Management Services portfolio. /ph3KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive) /h3ulliPerform tasks and activities within Management Services portfolio to support efficient and high-quality service delivery. /liliCollate data and prepare basic analysis in Archibus to assist with the creation of reports to contribute to efficient management of resources. /liliProcess routine actions relating to facilities management and other relevant areas, contributing to the effective and timely recording of data in corporate systems. /liliManage and maintain physical and digital records, including in the GSMT system, in accordance with established procedures to ensure swift and easy data access as required. /liliBe the first point of contact for internal queries providing timely and accurate responses to facilitate efficient and effective resolution of daily issues. /liliProvide inputs and suggest improvements to procedures and practices to support continuous enhancement of services provided. /liliUtilise digital tools and technology applications to improve working practices and customer service. /liliProvide administrative support for the preparation of inter‑agency initiatives as part of UN Reform to achieve cost savings and enhancement of service quality. /liliLiaise with other functions and third‑party contractors to enable efficient service delivery. /liliProvide advice and guidance to junior staff in performing their duties. /liliDraft statements of requirements and service delivery bidding documentation for the provision of goods (furniture/ergonomic furniture) and facilities/interior design services by the Office of Procurement Services. /li /ulh3OTHER POST REQUIREMENTS /h3pSupport the flexible workspace model and work cross‑functionally with internal stakeholders to ensure cohesive service delivery, incorporating all relevant inputs in the process. Assist in preparing stacking plans and space allocations layouts based on established workspace models, supporting the redistribution of office space to promote a more collaborative, efficient and cost‑effective working environment. Provide administrative support to Global HQ on the implementation of WFP policies, standards and procedures related to facility management, procurement, construction activities and engineering services, ensuring that documentation and actions are compliant with established WFP guidelines. Facilitate the facility service operations with Italian vendors, including refurbishments and enhancements of new or existing premises to deliver quality, customer focused, inspiring and value for money solutions. /ph3ESSENTIAL REQUIREMENTS /h3ulliAbility to communicate and understand technical architectural documents in Italian and English in alignment with construction and engineering contract regulations.



/liliHas experience in collating data and preparing analysis pertaining to management of assets and facilities. /liliHas advanced knowledge of ticketing and facilities system. /liliGood communications skills with experience working with teams across different functional areas and providing advice and guidance. /liliExperience working with AutoCAD software (i.e.: reading, updating and annotating technical drawings). /liliFluency in written and oral Italian is essential. /li /ulh3DESIRABLE REQUIREMENTS /h3ulliHolds a certificate in Health and Safety in Construction issued by an authorized institute. /liliHas demonstrated understanding of facility management regulations, policies, procedures, processes, standards, and systems. /li /ulh3QUALIFICATIONS AND EXPERIENCE /h3pEducation: Completion of secondary school education. A post‑secondary certificate in related functional areas such as architecture, draftsmanship is desirable. /ppExperience: Five or more years of progressively responsible work experience in the relevant business stream. /ppLanguage: Fluency (level C) in both oral and written English and Italian is required. /ph3TERMS AND CONDITIONS /h3pThe World Food Programme offers a competitive compensation package, which will be determined based on the contract type and the selected candidate's qualifications and experience. Please visit the WFP website for detailed information about working with WFP and its operations. Rome salary scale: UN Salary Scale. Applicants must: /pulliBe an Italian or other EU citizen, or hold a valid permit to live and work in Italy; and Live within commuting distance (100 km or approximately 1.5 hours of travel time) of the WFP Headquarters in Rome, or be willing to relocate at their own expense to an area within commuting distance of the duty station. /liliWFP shall not be responsible for any costs associated with such relocation, nor shall it assist or otherwise be involved in obtaining residency status or legal work permits. /liliPreference will be given to candidates residing within commuting distance of Rome, Italy. /li /ulpAddress: Via Cesare Giulio Viola, 68, 00148 Rome, Italy. /ph3SELECTION PROCESS /h3olliApplication to vacancy announcement. /liliA language assessment, technical assessment and competency-based interview will be used to evaluate the essential requirements. /liliAt a later stage, candidates will be required to submit conflict-of-interest and personal disclosure forms, academic certificates, professional references, as part of the mandatory background checks. /li /olh3WFP LEADERSHIP FRAMEWORK /h3pWFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework /ph3REASONABLE ACCOMMODATION /h3pWFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: /ppWant to hear what it’s like working for WFP? Check out our newsletter highlighting the career stories of our passionate staff here: Pathway to WFP | LinkedIn Integrity, collaboration, commitment, humanity, inclusion. These values inspire everything we do. You can read more about the values here. Our behaviour guides us in how we accomplish our mission. Learn more about the WFP Leadership Framework here. /p #J-18808-Ljbffr

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