22 ott - Bergamo
ABB
Questa posizione è in ABBIl processo di selezione sarà interamente gestito ABB.--Noi di **ABB** aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo.
Avrai la possibilità di assumere un ruolo di leadership, sarai supportato nella tua crescita e sarai orgoglioso dell'impatto che creeremo insieme.
Unisciti a noi per contribuire a far funzionare ciò che fa funzionare il mondo.**Questa posizione risponde a:**Sales Support Manager - Customer Support__**Your Role and Responsibilities**In our Customer Support team, you will contribute to the transition towards digital tools, supporting the adoption of practical solutions.
You will play a key role in supporting the full lifecycle of customer orders, from initial entry into our systems to ongoing coordination and assistance throughout the process*- Work model: #LI-Hybrid*In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:* Contributing to the identification and adoption of digital solutions that support team activities and process evolution.* Exploring the use of AI-based tools and automation to support specific order entry steps, from data collection to document or information handling.* Leading the resolution of customer requests by coordinating with internal teams.* Managing the end-to-end handling of orders (e.g., scheduling, invoicing, transportation).* Keeping customers proactively informed and helping clarify their requests.* Leading initiatives aimed at improving the overall customer experience, ensuring responsiveness, clarity,
and reliability throughout the order process.**Qualifications for the Role*** You are pursuing or have recently completed a degree in Management Engineering, Economics, Data Analytics, or a related field.* You are passionate about digital tools and customer support processes* You have excellent knowledge of Microsoft Office, especially Excel; familiarity with data analysis and visualization tools such as Power BI, and interest in Microsoft digital platforms such as Power Apps, Power Automate, Share
Point, and AI-based tools including Microsoft Copilot.* You enjoy working in a team and communicating effectively with diverse stakeholders.* You demonstrate ownership, a problem-solving mindset, and a proactive approach* A strong team-oriented attitude, good communication skills, and courage complete the profile.* You are comfortable communicating in both Italian and English.**Compensation Package**As part of our commitment to transparency, we want to share the compensation details for this position: Applicable CBA: Metalmeccanico
Minimum annual salary: €36.000,00Variable Pay: Eligible for Company Productivity Premio
The offer will be tailored based on your role location, experience, skills and qualifications,
internal market positioning and alignment with ABB internal standards.**Benefits as per policy**Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families
Welfare plan with a wide range of personalized services
Canteen or meal vouchers provided**More about us**ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid.
The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users.
With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.
Join us.
Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.#ABBCareers #RunwithABBCostruire un futuro più pulito e intelligente richiede ogni tipo di mente: i curiosi, i coraggiosi e i creativi.
Per questo accogliamo persone da ogni percorso e con ogni esperienza.
Pronto a fare la differenza?
Candidati subito o visita il sito [https://www.abb.com) per saperne di più sull'impatto delle nostre soluzioni in tutto il mondo.--
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