Technical Account Manager
Pubblicato il 20-10-2026 - Hipay in Milano
pJoin our Italian office as a Technical Account Manager!
You will be the key point of contact between our merchants and internal teams to ensure smooth integrations and high-quality solutions.
/ph3Your responsibilities: /h3ulliProvide technical and functional consulting during the pre-sales phase; /liliAdvise and recommend best practices for integrating payment solutions; /liliManage the integration project for new clients in your portfolio from onboarding onward; /liliOrganize and lead technical workshops with clients; /liliOversee client delivery in collaboration with the functional tester; /liliMonitor potential technical developments for clients; /liliRespond quickly and efficiently to client requests during the integration process; /liliManage internal communication with various teams.
/liliActing as the technical reference for the Italian payments ecosystem (This Includes supporting merchants during testing and troubleshooting of local payment methods, as well as coordinating technical investigations with local issuers, acquirers and payment partners whenever needed) /li /ulh3Why join HiPay ?
/h3ullibPersonal Growth : /b Innovative projects, challenges,
and support to help you evolve; /lilibTake Your Career to the Next Level : /b Develop an expertise in a dynamic and constantly evolving field; /lilibJoin a Team : /b Beyond professional experience, we offer you a true human adventure.
/li /ulh3This job is a perfect match if... /h3ulliYou have at least 3 years of experience in a similar role or a strong technical background.
/liliTech enthusiast: curious and always on the lookout for new technologies.
/liliDetail-oriented and precise: your attention to detail is your strength.
/liliProject orchestrator: experience in project management is appreciated.
/liliStrong communication skills: excellent communicator, both written and spoken.
/liliBonus: knowledge of CMS (Magento, Prestashop...) is a real asset.
/li /ulh3Recruitment Process /h3ulliFirst phone screen with Salya (Talent Acquisition Manager) ~15 min /liliHR Interview with Salya ~1h, /liliInterview with Bertrand (Business IT Services Manager) to do a deepdive in the hard skills and the understanding of the job ~1h /liliCase study at home /liliFinal interview with Paola (Head of Italy) /li /ul #J-*****-Ljbffr