Field Support Agent at Air Dolomiti

22 ott - Italia
Air Dolomiti

Apply for Field Support Agent at Air Dolomiti in IT. This Tempo pieno on site position offers great opportunities for career growth.

L'esperienza richiesta ai candidati, così come le competenze e le qualifiche aggiuntive necessarie per questo lavoro, sono elencate di seguito.

Department: Ground Operations

Report to: GOPH

Location: Verona Villafranca

Contract: fixed-term

Main Functions

- Remotely coordination of Air Dolomiti flights irregularities: cancellations, delays, diversions.
- Support to the airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual).
- Monitoring of extra handling costs in order to implement cost-cutting measures during irregularity handling of Air Dolomiti flights.

Requirements
- High school diploma or higher
- Fluent English (both written and spoken)
- Social skills (teamwork, effective communication)
- Analytic approach and problem solving
- Good xysqume IT knowledge (MS Office)
- Be motivated, open-minded, target oriented
- Availability to work shifts
- Willingness to travel frequently for short periods
- Airport customer service and/or ramp dispatcher experience would be considered a plus

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