Senior Field Service Engineer

22 ott - Roma
Snibe

Responsibility: Cooperate with regional sales and local distributor; improve the satisfaction of end-user;

Responsible for regional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user;

Promote the reagent parameters and improve the reagent consumption per analyzer;

Collect the Maglumi installation information, and establish relationship and follow up the reference customers;

Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills;

Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains;

Other tasks needed from Snibe

Requirements: Above 5 years'

experience worked in IVD area, have strong technical skills, ability to work independently and perform well under pressure;

Bachelor degree or above in related subject;

Candidates with service experience in total laboratory automation line (biochemistry & immunology) are preferred;

Good communication skills and hard working.

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