22 ott - Roma
Experteer Italy
As P&C; Manager you will steer strategic HR initiatives to enable a high-performance, inclusive and compliant workplace for Orient Express La Dolce Vita. You will lead end-to-end HR operations, from talent acquisition to payroll, ensuring luxury standards and guest service excellence. You’ll translate business priorities into people strategies and scalable processes to support the brand’s growth. This role offers the chance to shape culture, drive continuous improvement, and partner with cross-functional teams across a premium, growing luxury network.
- gross annual salary range: 50.000 - 60.000
- bonus
- Staff cantine
- ALL - Hearti st Program: Employee vantaggi card with discounted rates
- Diversity & Inclusion commitment
- Define and execute the HR strategy in line with General Manager and corporate guidelines
- Lead talent acquisition, onboarding, performance management, learning & development, compensation & benefits, payroll, and personnel administration
- Translate business priorities into effective people solutions and ensure alignment with brand identity and luxury positioning
- Maintain compliance with LQA/Forbes and drive continuous improvement in HR processes
- Co-lead crew planning and workforce scheduling with Finance, monitor employment costs and budgets
- Manage department budget, monitor KPIs (absenteeism, shift coverage, rest periods, regulatory compliance) and ensure service continuity
- Oversee industrial and union relations, manage disputes and grievance procedures
- Promote employee well-being, onboarding excellence, and positive team dynamics
- Deploy initiatives to reflect Orient Express values and elevate candidate and employee experience
- Support managers in developing collaboration and service culture
- Develop scalable workforce planning tools to support expansion and regulatory changes
- Collaborate with Operations to maintain agility during peak periods
- Master's degree in Human Resources or related field
- Minimum 5 years in a senior HR role
- Knowledge of railway sector is mandatory
- Deep knowledge of industrial and union relations
- Excellent interpersonal and communication skills; fluent in Italian and English
- Hands-on and strategic
- Proficiency with HR systems and MS Office
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