Customer Service Representative
Pubblicato il 22-10-2026 - VF in Levada
VF is looking for an Account Coordinator fluent in Spanish & English to join our Wholesale Customer Service Department in Pederobba (TV) and look after our Accounts across the EMEA Region.
About VF
VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic brands such as Vans®, The North Face®, Timberland®, Eastpak®, Napapijri®. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Let’s Talk about the Role
You will be the first point of contact for our Wholesale accounts, responsible for tracking the lifecycle of accounts from order entry to final delivery, along with being the first point of contact for the Team on Operational activities. You will engage and manage relationships with external and internal stakeholders to ensure smooth orderbook management, with a main focus being optimizing conversion by utilizing pivotal connections with central and regional functions.
How You Will Make a Difference
- You will understand and manage accounts across several markets in the EMEA region, and ensure timely orderbook conversion.
- You will be responsible for compiling and generating Orderbook reports as they relate to customers.
- You will participate in meetings with internal and external stakeholders and manage email communication.
- You will interpret a variety of daily reports as needed by the business.
- You will follow the end-to-end order to shipment process, liaising with our DC to ensure timely shipping.
- You will work with sales operations and planning to track shortages and delays to supply, communicating to the customer where required in order to maintain a clean orderbook.
Skills for Success
- Outstanding Spanish & English verbal and written communication
- Excel skills with the ability to interpret data and produce reports
- Understanding of logistics and DC activity
- Ability to balance responsibilities in a dynamic and fast-paced environment
What’s In It For You
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- An inclusive environment where people of diverse backgrounds, lifestyles love working together.
- Hybrid working model, combining remote and in-office work.
- Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
- 50% employee discount on all VF brands both in store and online.
- Lunch and coffee areas, offering complimentary hot drinks and water.
- Buoni pasto (buoni pasto) even on days WFH.
- Welfare benefits.
- 1 extra day off on your birthday.
- Free secure onsite parking.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect,
connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Hiring Range: £21.600,00 GBP - £27.000,00 GBP annually
VF Corporation habille les consommateurs partout dans le monde grâce à son portefeuille diversifié de marques emblématiques de style de vie, notamment Vans®, The North Face® et Timberland®. Fondée en 1899, VF est l’une des plus importantes entreprises mondiales de vêtements, de chaussures et d’accessoires. Elle exerce ses activités de façon socialement et écologiquement responsable dans de nombreuses régions du monde, catégories de produits et canaux de distribution. VF s’engage à offrir des produits novateurs aux consommateurs et à créer une valeur durable pour ses clients et ses actionnaires.
VF Corporation outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, and Timberland®. Founded in 1899, VF is one of the world’s largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories, and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders.
Énoncé de vision de VF en matière de diversité VF s’engage à créer un environnem