Customer Service Lead: Elevate Experience

22 ott - Lombardia
Zentiva

Zentiva is seeking a Customer Service Manager for our Italian organization to lead the Customer Service team, ensuring high service standards and efficient day-to-day operations. You will support customers, manage orders, and collaborate with Sales, Marketing and Logistics to deliver a seamless experience.

The ideal candidate has 5+ years in customer service with leadership across locations, is fluent in Italian and English, and prioritizes continuous improvement, process efficiency, and

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