22 ott - Lombardia
BYD EUROPE
About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
Key Responsibilities
* Requirement Analysis and Solution Design: Gain an in-depth understanding of after-sales business processes, gather and analyze system requirements from front-line teams and dealers, and design corresponding solutions.
* System Integration and Implementation: Participate in the implementation and integration of DMS, SAP, WMS, OMS, TIS, etc.
* Data Analysis and Reporting: Data within the system to provide decision-making support for front-line teams and management. Develop, optimize, and maintain after-sales service-related reporting systems, enhancing the visibility of after-sales operations.
* Training and Technical Guidance: Conduct system operation training for after-sales staff and Dealers, develop training materials and user manuals to improve their understanding and utilization of digital systems.
* Continuous Improvement and Innovation:
Stay updated on technology trends in the NEV industry, proposing innovative system solutions to enhance after-sales service efficiency and customer satisfaction. Qualifications
* Bachelor’s degree or higher in Computer Science, Software Engineering, Information Systems, or related fields.
* Working language is English. Fluent Mandarin speaking is a plus.
* 5+ years of relevant experience, preferably in system support, software development, or digital transformation projects in the after-sales or automotive industry.
* Proficiency in at least one programming language (e.g., Java, Python, C#) and experience with system integration, database management (e.g., SQL), and data analysis.
* Familiarity with REST API, SOAP, and other interface development and system integration technologies.
* Strong project management skills with the ability to ensure timely delivery of cross-departmental projects.
* Excellent communication skills, capable of effectively interacting with business teams, technical teams, and external vendors to drive project progress.
We offer
* Performance and experience-based competitive remuneration, pension plan.
* Department & company-wide teambuilding events.
* An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. #J-18808-Ljbffr
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