Junior Digital Service Manager

22 ott - Caserta
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Logistics Reply in Caserta, Campania, is seeking a Junior IT Service Manager to be the main client interface, ensuring high-quality support for supply chain solutions and ITIL-aligned operations.

Possiede le competenze, l'esperienza e la determinazione necessarie per avere successo in questo ruolo? Lo scopra qui sotto.

You will handle escalations, produce actionable incident reports in Jira Service Management, and lead service review meetings with clients and suppliers, driving value and renewals. xysqume
This role emphasizes customer success, data-driven decisions, and collaboration with first- and second-level support teams

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