Senior Client Advisor
Pubblicato il 23-10-2026 - Richemont in Milano
YOUR MISSION As a dedicated member of the Florence team, the Senior Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy. As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales. HOW WILL YOU MAKE AN IMPACT?
* You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
* You will demonstrate a strong sales mindset and identify business growth opportunities
* You will ensure a tailor‑made Client and prospects follow‑up and maintain high quality service to your client portfolio
* You will support after‑sales clients with helpful solutions in accordance with Maison
* procedures
* You will become a brand ambassador and build a network of high potential clients HOW WILL YOU EXPERIENCE SUCCESS WITH US?
* With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship
* With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives
* With your innovative ideas and never‑ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation
* With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market
* Using your excellent structural and organisational skills, you will manage the boutique’s operations following the procedures and policies.
* Italian and English required INTERVIEW PROCESS 1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call 2nd Stage – Interview with the Boutique Manager 3rd Stage – Interview with the HR Manager and Brand Manager
WHAT WE OFFER
* CCNL Commercio
* Salary Range 37K
- 40K€
* Annual premio plan
* Commission scheme
* 8 EUR Meal Vouchers per working day
* Welfare #J-18808-Ljbffr