MGM Rewards Manager - Bellagio
Pubblicato il 23-10-2026 - MGM Resorts in Bellagio
pLas Vegas, Nevada /ppThe SHOW comes alive at MGM Resorts International /ppHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. /ppAre you ready to JOIN THE SHOW ? /ph3THE JOB: /h3pThe Players Club Manager oversees and coordinates the development, execution, and sustainability of program improvement initiatives in support of the properties' overall guest experience strategy. This role will respond and proactively identify needs and issues, develop recommendations, and manage the implementation of solutions with property operating teams to enhance the delivery of programs and improve the guest experience. All duties are to be performed in accordance with departmental and property policies and procedures. /ph3THE DAY-TO-DAY: /h3ulliStrategize with management to meet all department, property and corporate goals and financial initiatives through the analysis of KPIs /liliAnalyze data and make necessary adjustments to current strategy to improve guest experience through research, development, evaluation, and implementation of new programs, services, products,
and technology to maintain competitive position in the market /liliDevelops and implements programs to increase and improve employee engagement and guest service and aligns with all property and company goals /liliCreate and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass the company's commitment to engagement, purpose, and respect /liliRegularly reviews and updates departmental policies and procedures to ensure practices are relevant and up to date /li /ulh3THE IDEAL CANDIDATE: /h3ulliBachelor's Degree in hospitality, management, or related field required /lili2+ Years of prior relevant experience as a manager or supervisor role in Slot Operations or a gaming environment required /liliAbility to work varied shifts, including weekends and holidays required /li /ulh3THE PERKS BENEFITS: /h3ulliWellness incentive programs to help you stay healthy physically and mentally /liliAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more! /liliFree meals in our employee dining room /liliFree parking on and off shift /liliHealth Income Protection benefits (for eligible employees) /liliProfessional and personal development through programs and networking opportunities as well as volunteer opportunities in the community /li /ulpVIEW JOB DESCRIPTION: /p #J-18808-Ljbffr