Global Customer Experience Manager: Elevate Cx & Loyalty

21 ott - Campo di Ne
Schneider Electric

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business.
You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise overall customer experience.
This role reports to the Cooling CX Director.
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