Service Delivery Consultant

23 ott - Milano
Hewlett Packard Enterprise

HPC Service Delivery Consultant This role has been designed as 'Onsite' with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next.

We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

: HPE is currently looking for a HPC Technical Consultant with a strong experience in Linux system administration, as well as HPC core technologies including compute, networking, storage, job schedulers, management tools. The main responsibility of the HPC Technical Consultant is to support the Customer's sysadmin and HPE hardware teams in daily operations, and therefore contribute to the achievement of contractual SLA in terms of availability, stability and performance. Qualify, analyze, troubleshoot, and resolve whenever possible the incidents with the right level of autonomy & expertise Increase autonomy and expertise of the HPE hardware team involved in repairs and maintenance tasks Work with HPE level 3 support and engineering teams to diagnose complex issues and implement resolution actions Red Hat, AMD, Intel, Nvidia, ...

Collaborate with the Customer sysadmin and support teams Manage the customer relationship, including verbal & written communication.

We are looking for an experienced IT professional: With expert level knowledge and willingness to learn Understanding, at a detailed level, all architectural dependencies of technologies in the customer's IT environment Showing an analytical mindset Committed to deliver the service as expected by the Customer, and to meet contractual SLA Good at partnering, innovating,



and continual improvement Able to speak Italian and English, with good verbal and written communication skills Strong Linux system expertise, with good experience with distribution management (Red Hat, ...) Strong knowledge of HPC systems and underlying components Parallel filesystems (Lustre, GPFS, ...) DevOps: Ansible, Git, Puppet, Bash or Python scripting, ... Parallel computing and development software stacks Big Data databases: Elastic/OpenSearch Monitoring tools and dashboards: Prometheus, Grafana Docker containers, Kubernetes Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – Benefits: A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development Want to know more about it? HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Aff...

We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.

If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note:



This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good. Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees.

Disclousure of Sensitive Personal Data Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.

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