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Senior Associate, Implementation Services

Pubblicato il 23-10-2026 - UNIQLO in Milano

Hours: Tempo pieno (40h per week)

Flexibility: Fixed term (possibility of conversion into permanent), Full Time (including nightshifts, weekends and public holidays)

Why do we exist

UNIQLO is a brand of Fast Retailing Co, Ltd, the fastest growing of the top three fashion retailers in the world. Through our LifeWear philosophy, we are reimagining everyday clothing - simple, high-quality pieces created to make everyone's life better. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across Europe – it's never been a more exciting time to join us!

Your key responsibilities will include

Theft Prevention: Monitoring and detecting suspicious activity to deter shoplifting and theft according to company protocol. Processing of shoplifters in line with company protocol and IT law.

Safety Monitoring: Ensuring the store remains a safe environment for customers and staff by reporting hazards.

Sales & Inventory Accuracy: Supporting accurate stock inventory and helping identify discrepancies.

Cash Management : Monitoring tills and money management procedures. Ensuring team members understand and follow Company rules.

Incident Reporting: Documenting and reporting security incidents, including accidents and thefts,



according to company guidelines.

Investigations: Investigating potential violations of company policy or procedures by staff, ensuring fair and confidential handling.

Team Collaboration: Working closely with store teams and management to promote a loss-aware culture. Helping educate team members on stock loss reduction and safety awareness.

Stock management: Monitoring deliveries, write-offs, and product transfers procedures.

From day one, we invest in your growth and provide you with

On-the-job training: Build customer service and store operation skills with hands-on trainers in the store.

Classroom training: Train and connect with other colleagues to learn company values, history and best practices.

Digital learning tools: Learn at your own pace with online tools to boost product knowledge and standards.

A supportive culture: Gain from your team's experience and grow quickly with 4 promotion opportunities each year.

Requirements

High standards of personal presentation, conduct and behaviour

Demonstrates enthusiasm and passion for the UNIQLO brand

Team player that will actively participate in team events

Use initiative to resolve problems

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