Guest Experience Advocate & Resolution Specialist

21 ott - Zola Predosa
Living Spaces Furniture

Living Spaces Furniture is seeking a Guest Services Representative 2 to provide advanced back?office case management and expert problem solving for complex guest concerns. You'll handle inquiries through phone, chat, and email, document interactions precisely, and drive swift resolutions with internal partners.
The role includes coaching teammates, communicating trends to leadership, and maintaining a positive guest experience while meeting defined performance metrics and service standards.

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