Global CX Director - AI-Driven Support

23 ott - Lombardia
Treatwell

Treatwell is seeking a Director of Customer Experience to lead a multilingual, multi-market CX team across consumer and partner ecosystems. You will set strategy, build the operating model, and scale the function to match business growth.

You'll partner with Product, Engineering and market leaders to improve end-to-end experience, own KPI frameworks, and drive customer and partner satisfaction across markets and channels.

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