Italy Sales Administration Manager
Pubblicato il 23-10-2026 - Diptyque Italy in Italia
pBorn in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. Within the Commercial Department based in Italy and reporting to the Italy Head of Sales, the Sales Administration Manager will be responsible for managing orders for the global activity in our subsidiary in Italy, from order entry through to delivery, supporting the Retail and Wholesale channels and insuring information flows between local teams and HQ. /ph3Key responsibilities of the Sales Administration Manager are, in close collaboration with the Sales Administration Corporate Department : /h3ulliEnd-to-end management of export orders, from order entry to delivery and invoicing /liliCoordination with clients, and transport providers to ensure smooth order fulfilment /liliMonitoring stock levels, product allocations, and batch freshness /liliOversight of regulatory compliance and sanitary registrations for perfumes and cosmetics /liliManagement of payment follow-up, debt collection, and coordination with the accounting department on receivables and reconciliations /li /ulh3Job Description: /h3ulliSales administration and coordination /liliOversee and manage day-to-day operations to accelerate sell-out /liliSupport the sell-in process and listings for new product launches /liliDevelop and maintain a communication calendar (including product launches) across distribution channels /liliEnter orders and ensure accuracy /liliManage batch freshness /liliSend order confirmations to clients /liliManage order preparation requests /liliSupport key account management (masterdata maintenance, updated price lists) /liliCoordinate with warehouses, clients,
and transport providers to ensure smooth fulfilment and deliveries /liliManage claims and disputes in coordination with internal local teams and HQ /liliHandle invoicing /liliProvide regular reporting to the sales department and clients /liliProvide regular sales performance reportings and forecasts to management and relevant stakeholders /liliStock and allocation management /liliMonitor stock levels and allocated products /liliSupport commercial planning, forecasts, and business reporting using available systems /liliRegulatory and compliance follow-up /liliMonitor regulatory compliance and sanitary registrations for perfumes and cosmetics within the region. /liliCoordinate requirements with Marketing and suppliers; anticipate registrations for new products. /liliEnsure process rigor, traceability, and alignment with internal controls and brand standards. /liliPayment follow-up /liliManage debt collection /liliSend payment reminders before due dates /liliFollow up on overdue payments /liliReconcile accounts with the accounting department /li /ulpResponsibilities are not exhaustive and may evolve depending on projects. /ph3Candidate Profile: /h3ulliWith a background in business and/or administration, you have at least 5 years of experience in Sales Administration within a commercial and international environment, ideally in the luxury industry /liliAnalytical skills and result orientation /liliStrong team spirit and excellent interpersonal skills /liliOrganized, responsive, autonomous, and adaptable /liliExperience working with ERP systems and proficiency in Microsoft Office Suite /liliLanguage: fluent in Italian and English /li /ulpPermanent position, starting from the beginning of January 2027 Diptyque is committed to diversity in all its forms and considers each application carefully. /ppAt Diptyque, we unleash your imagination and creativity and support your personal and professional development within a committed and talented team united in a shared adventure. /p #J-18808-Ljbffr