Specialist - Ferrara

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pAt Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively.
It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day.
Together, we belong to something beautiful.
/p pSince its inception in **** in Limoges, France, and as part of the LVMH Group since ****, Sephora has been disrupting the prestige beauty retail industry.
Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
/p pWith 56,000 employees in 35 countries, including +2000 in Italy and 15,000 in Europe and Middle East, we c onnect customers and beauty brands within the world's most passionate beauty community .
With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the m ost unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
/p pbAs a Specialist, and a valued member of the Ferrara team, you will excel and enjoy this position if you are ready to actively handle the following missions: /b /p ul liManaging and monitoring qualitative and quantitative KPIs (Recruitment, My Client, LoveMeter, Conversion Rate, Average ticket, Unit Per Ticket...) and Omnichannel services (Sephora+, Click collect, App download).
/li liMonitoring team performances (both personal and store KPIs) and define corrective actions.
/li liManaging the department team and its performances, developing team members skills and talents.
/li liEnsuring quality standards of its own department (makeup, skincare, fragrance, Sephora Collection) /li liTraining on technical skills.
/li liResolving any disputes.
/li liDeveloping team working spirit and animate every member of the team to make them achieve their goals.




/li liInforming the team through briefing about the current results and the daily/monthly objectives.
/li liGuaranteeing the best Costumer Journey ensuring guidelines respect.
/li liMonitoring and sharing daily results with Store Manager and all the team.
/li liEnsuring the respect of all the company procedures (regulations, safety procedures) and commercial policies (prices, promotions, communication).
/li liManaging performances of In Store services (internal, external) /li liOrganizing and planning the Booxi platform.
/li liDaily correspondence with Trade Communication Department to coordinate activities and happenings in store (events, masterclass and Digiclass).
/li liSupporting Managers in daily activities, actively contributing to the development of the store's commercial and HR strategy.
/li liManaging the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
/li /ul ul liMinimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments.
/li liKnowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.




/li liBusiness and goals orientation /li liEnglish professional knowledge /li liRelationships management /li liAnalysis and reporting skills /li /ul h3Here are the Key Competencies for this Role: /h3 ul liCritical Thinking ul liTo approach situations with a global perspective, focusing on the most important aspects of problems by connecting different variables and factors.
/li liTo effectively guide the completion of activities to achieve expected results.
/li liTo ensure continuous performance even under stress or pressure, overcoming obstacles and learning from setbacks.
/li liActively contribute to teamwork.
/li /ul /li liExcellence Orientation ul liTo prioritize tasks to be completed, making choices without sacrificing the appropriate level of excellence.
/li liAbility to organize the workday based on assigned tasks and priorities.
/li /ul /li /ul pbHow to be successful in the role and at Sephora: /b /p pBy staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.
/p h3Here, you will find: /h3 ul libCommunity: /b in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
/li libCulture /b bof empowerment, learning growth: /b you will have the tools, space and opportunity to learn, innovate and lead.
/li libMeaningful Rewards: /b competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora products.
/li libWork that brings fulfillment: /b From delighting clients every day, to inspiring our industry at large, every action makes a difference.
/li libSephora Stands: /b positive social and environment impact activities organized by our "Sephora Stands" committee.
/li /ul pbJoin us and belong to something beautiful.
/b /p pAt Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
/p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8krpyv