Sap Mdg Ams Analyst
Pubblicato il 21-10-2026 - Gazelle Global in Lazio
We are looking for an experiencedSAP MDG AMS Analystto support ongoing SAP Master Data Governance operations and application maintenance, with a strong focus onMaterial Master.
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The role will involve managing production support tickets, troubleshooting issues, performing root-cause analysis, supporting minor enhancements, and assessing the impact of SAP patches and system changes.
Key ResponsibilitiesProvide functionalSAP MDG application support, primarily focused on Material Master.
Manage and resolveincidents, service requests, and support ticketswithin agreed SLAs.
Perform troubleshooting androot-cause analysisfor incidents and recurring issues.
Investigate master data issues and coordinate with business and technical teams to resolve them.
Supportminor enhancements, configuration changes, and development activitieswhere required.
Performimpact assessments for SAP patches, upgrades, fixes, and system changes.
Support functional, regression, and user acceptance testing for changes and fixes.
Maintain clear documentation of incidents, solutions, changes, and support processes.
Identify opportunities to improve system stability, support processes, and master data quality.
Key Skills & ExperienceSolid experience withSAP Master Data Governance (SAP MDG).
Strong functional understanding ofMaterial Master.
Experience inSAP AMS / application supportor a production support environment.
Experience withticket and incident managementand troubleshooting.
Strongroot-cause analysisand problem-solving skills.
Experience supportingminor enhancements or configuration changes.
Ability to assess the impact ofSAP patches and system changes.
Good communication and stakeholder management skills.
SAPS/4HANAexperience.
Exposure to SAP MDG configuration or development.
Experience with ServiceNow or similar ticket management tools.
Knowledge of other master data domains such as Customer, Supplier, or Business Partner.
Experience working in a large-scale SAP support or managed services environment.
What We're Looking ForA proactive SAP MDG professional who can take ownership of production support issues, work independently on problem resolution, and collaborate effectively with business and technical teams.
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The ideal candidate will combine strongSAP MDG and Material Master knowledgewith practical experience inAMS, ticket management, root-cause analysis, and system change impact assessment.
Key LocationsSpain & Italy (Based on experience we can consider remote candidates based in Europe)
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