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Cross Border Talents
Spanish-Speaking Client Success Representative - Lisbon Role About the job Spanish-Speaking Client Success Representative - Lisbon Role Type: Full-time (40h/week) Start Date: September 2025 We are a global leader in technology and services, partnering with the world's most exciting brands to create exceptional customer experiences. we're a community where your growth is the priority. About 80% of our leaders started in entry-level roles like this one. Through our commitment to your development. We provide intensive paid training, cutting-edge technology, and free access to our Learning and Leadership Development programs to help you build the career you've always wanted. Elevate Every Customer Journey In this role, you'll be the vital link between our clients and their customers, ensuring every interaction is seamless and exceptional. Providing outstanding support via phone and email, answering queries about services, VIP treatment, and special assistance needs. Expertly handling customer claims and resolving issues related to flight disruptions, delays, or cancellations. Being a trusted source of real-time, accurate information to empower customers.
Listening with empathy and going above and beyond to create memorable, positive experiences. Is fully fluent in Spanish (C1) and has a strong command of English (B2). ~ Excels in communication and brings empathy and a collaborative team spirit every day. ~ Has at least 6 months of experience in customer service, tourism, or a related field. ~(A nice premio) Previous experience with GDS tools like Amadeus, Sabre, or Galileo. Don't check every single box? A competitive salary package, including performance bonuses. Fully paid, comprehensive training and clear career development paths. But the biggest perk? Living in Lisbon, Portugal . Portugal offers an incredibly high quality of life, a welcoming international community, and is the perfect gateway to explore the rest of Europe. All employment decisions are based on business needs, job requirements, and individual qualifications. In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered. #
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