Senior Client Service Manager
Pubblicato il 23-10-2026 - Vialto in Italia
Vialto helps multinational companies and their people work across borders legally and compliantly. We combine deep expertise in immigration, tax, business travel, remote work, payroll, and compensation with a single, integrated platform and team—to make global work better. Whether someone is moving to a new country, working remotely, or traveling for business, we help ensure they have the right permits or visas, are paid and compensated according to local regulations, and remain compliant with cross-border tax requirements. We support 10,000+ clients in over 150 countries, and that reach gives you the room to grow, learn, and make a real difference. We value collaboration, belonging, and innovation, and offer flexible career opportunities for people who want to shape the future of global work. We believe in transparency, trust, and teamwork—and we’re building a workplace where everyone can thrive and feel proud of the work they do. Join us to help people work anywhere in the world—and build a career without borders. We are introducing a new capability into our firm: a dedicated commercial function that works alongside our senior partners to accelerate growth. Your job is to be both a revenue generator in your own right and the engine that keeps opportunity flowing across the firm. The Director, Client Growth will own the commercial activities that drive the firm's growth: systematic prospecting, direct client development, pipeline coordination, and the relentless outreach cadence that turns a firm's network into revenue. You will operate as both a front-line seller and the connective tissue between market opportunity and partner expertise. Pipeline Generation — New Logos Map the target market — identifying the multinational employers, PE-backed portfolio companies,
and rapidly scaling organizations that represent our highest-value prospects in global mobility. Own systematic outreach — building and maintaining a prospecting cadence across LinkedIn, industry events, referral networks, and direct outreach, generating qualified meetings that you or a senior partner will lead. Qualify opportunities rigorously — understanding enough about global mobility to identify genuine pain (workforce compliance exposure, immigration program inefficiency, M&A; mobility complexity), progress straightforward engagements yourself, and know when a partner needs to be in the room. Coordinate RFP and pitch processes — owning the logistics, timeline, and preparation for competitive bids, freeing partners to focus on content and client relationship. Partner Collaboration Facilitate clean handoffs on complex engagements — bringing partners into conversations at the right moment and briefing them thoroughly so they can lead with expertise, not catch-up. Participate in weekly pipeline reviews — keeping partners informed, accountable, and engaged. Act as the institutional memory of the pipeline — maintaining CRM discipline so no opportunity is lost to administrative friction. Market Presence and Network Development Build and maintain a broad network of referral sources: relocation management companies, HR technology providers, law firms, and executive search partners.
Experience 5 – 10 years in complex, multi‑stakeholder B2B services sales. You understand long sales cycles, relationship‑led buying, and the patience required to win professional services engagements. ~ Background in adjacent professional services strongly preferred: relocation management, HR consulting, employment law, benefits advisory, ERP or HCM consulting, or similar. Demonstrated track record of new logo acquisition — not just account expansion. Experience working alongside senior professionals (partners, principals, managing directors) and navigating the dynamics of a professional services firm — where the people who deliver the work also own the client relationship. You track your own activity. You have a system. You have built and maintained a genuine professional network over time, not just a contact list. You can describe specific relationships you have cultivated and how they have generated business. You are not waiting for the phone to ring. You can navigate partner dynamics with respect and patience. Genuinely curious about global mobility as a domain — willing to invest 6 – 12 months building substantive knowledge of immigration, tax, compliance, and assignment management. Comfortable with ambiguity — this is a new role in the firm; You have intrinsic motivation to prospect, follow up, and stay the course on long sales cycles. A base salary commensurate with senior professional services BD roles, plus a meaningful premio tied to origination — structured so that your success and partner success are aligned, not in tension. This firm is building a collaborative commercial model, not a zero‑sum one. Direct access to firm leadership and a seat at the commercial table. A structured onboarding into the glob