dutiesandresponsibilitiesinclude:

- Managingroomserviceoperationsandstaff,includingschedulingshiftsandassigningduties
- Trainingstafftoprovideexcellentcustomerserviceandupholdthestandardsofthehotel
- Developingandimplementingroomservicemenus
- Ensuringpromptdeliveryoforderstoguestrooms
- Monitoringguestfeedbackandresolvingcomplaintsinatimelyandprofessionalmanner
- Maintaininginventoryandorderingroomservicesuppliesasneeded
- Collaboratingwiththekitchenstafftoensuremealpreparationalignswithdeliverytimes
- Ensuringcompliancewithfoodsafetyandsanitationregulations
- Reviewingandprocessingbillingforroomserviceorders
- Promotingadditionalservicesandfacilitiesofthehoteltoguests
- Overseeallroomserviceoperations,ensuringallstandardsandhotelprotocolsareadheredto.

- Managetheroomserviceteam,providingtrainingandperformancefeedbackasnecessary.
- Collaboratewiththekitchenstafftoensuretimelydeliveryofordersandmaintainhighfoodqualitystandards.
- Manageinventoryandsuppliesandensureadequatestocklevels.
- Handleguestcomplaintsandqueriespromptlyandprofessionally.
- Coordinatewithhousekeepingandmaintenancedepartmentsasnecessary.
- Ensurecompliancewithhealthandsafetyregulations.
- Monitorroomservicebudgetandimplementcost-savingmeasuresasnecessary.
- KnowledgeinMicros.

Room Service Manager - Venezia, Veneto, Italy

Strategic Analyst

Ingegnere Di Processo

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