Front Desk Receptionist
Pubblicato il 23-10-2026 - Fidé Group in Roma
Tempo parziale Position (60% – 3 Days per Week)
Company Description Fidé Group develops and operates distinctive hospitality properties across Italy, Greece, Cyprus, and other select destinations. Founded in 2018, the company combines cultural heritage, architectural sensitivity, and its philosophy of “Archaeological Thinking” to create meaningful guest experiences. Specializing in “Modest Luxury,” Fidé Group offers thoughtfully designed stays in destinations such as Rome, Athens, Mykonos, and Puglia, with a focus on authentic experiences, refined design, and exceptional hospitality.
Role Description The Front Desk Receptionist is a full-time, on-site position based in Rome, responsible for providing a warm, professional welcome to guests and visitors. Day-to-day tasks include greeting guests upon arrival, managing check-in and check-out procedures, handling phone calls and email inquiries, and assisting with reservations or basic concierge support. The role also involves maintaining an organized reception area, performing clerical duties such as filing, data entry, and document handling, and coordinating with other hotel team members to ensure smooth operations.
The Receptionist will respond to guest requests, resolve minor issues promptly,
and uphold Fidé Group’s standards of service and hospitality at all times.
Qualifications
- Candidates should possess strong Receptionist Duties and Clerical Skills, including managing front desk processes, handling documents, and maintaining organized records.
- Candidates should possess excellent Phone Etiquette and Communication skills for handling inquiries, relaying information, and interacting clearly and respectfully with guests and colleagues.
- Candidates should possess solid Customer Service skills, with the ability to address guest needs, resolve concerns, and provide a welcoming, professional experience.
- Previous front desk or hospitality experience is beneficial, ideally in hotels or luxury accommodations.
- Proficiency with basic office software and reservation or property management systems is an advantage.
- Professional appearance, reliability, and the ability to work flexible hours, including weekends and holidays, as needed.
- Fluency in English and Italian is preferred; additional languages relevant to international guests are a plus.
If you are passionate about hospitality and creating a refined yet welcoming guest experience, we’d love to hear from you.
Apply now: Send your CV to (email hidden) to join the Fidé Group team.