Restaurant Manager

23 ott - Italia
LE GRAAL

Le Graal Cortina is a prestigious 5-star luxury annual hotel, already belonging to Leading Hotel of the World, opening soon in Cortina d’Ampezzo — a world-class destination in the Dolomites. Dedicated to excellence, creativity, and unforgettable guest experiences, our culinary philosophy blends local Alpine traditions with refined international cuisine. As a key figure in our opening Hotel, already belonging to The Leading Hotels of the World, our Restaurants Manager manages and oversees the daily operations of the Hotel’s outlets. With a passion for service and constant attention to details, this role helps ensure that every guest’s experience is seamless, elegant and unforgettable. Our Restaurants Manager plays a hands‑on role in team building, service coordination, training and guest interaction, contributing to the excellence and reputation of the restaurant and the hotel overall.

Key Responsibilities
Manage from the pre-opening all aspects of restaurants and room service operations, ensuring a smooth and efficient service during all shifts. Train, lead and supervise the service team, ensuring alignment with LQA standards and a guest‑centric approach. Manage the Sommellerie, staff scheduling, daily briefings and team development, fostering a positive and high‑performing environment. Monitor guest satisfaction, respond promptly to feedback or concerns, and ensure follow‑up actions. Collaborate with the kitchen team to ensure seamless coordination between service and culinary delivery. Contribute to the creation of memorable dining experiences through personalized attention and elegant interaction. Ensure compliance with health and safety regulations,



hygiene standards and internal policies. Support inventory management, cost control and ordering processes. Participate and giving constant contributes in training programs, performance reviews and staff onboarding, also leading by example. Promote a culture of excellence, discretion and continuous improvement within the team and synergically collaborating with the other HODs. Prerequisites Degree or diploma in Hospitality Management or related field. Previous experience (minimum 2–3 years) in a Restaurant manager role within upscale or fine dining restaurants, preferably in luxury hotels adopting LQA and/or Forbes standards. Strong leadership, communication and team‑building skills. Excellent knowledge of service techniques, food and wine pairing and luxury hospitality etiquette. Fluency in Italian and English is required; additional languages are a plus. Confidence in using restaurant POS systems and Microsoft Office tools. Customer‑oriented attitude, with impeccable presentation and a refined sense of hospitality. Flexibility to work evenings, weekends, and holidays as needed. Legal right to work in Italy. Job contract and Benefits Direct job contract with our annual Hotel in compliance with CCNL Turismo Confcommercio (H052), Competitive gross annual salary (40.000 € / 45.000 € as RAL) and

benefits:
All-year job contract with competitive salary and benefits, for non-residents, accommodation in a new staff house with mountains view, chef for the employees also on off days, continuous 360′ training and career paths, tailor made uniforms and laundry, company shuttles from the staff house to the hotel and vice versa.

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