Junior Operations Specialist
Pubblicato il 23-10-2026 - Giunti Psychometrics in Firenze
Why This Role Matters As a Junior Operations Specialist in Quality, Processes and Compliance, you will contribute to strengthening Giunti Psychometrics' operational excellence by supporting process improvement, quality management, and compliance activities across our international organization. You will work closely with internal teams and external partners to analyze and optimize operational processes, support the maintenance and development of quality standards, and ensure consistency across the markets we serve. Through a structured and analytical approach, you will contribute to building reliable, efficient, and standardized processes that support our continued international growth. Role Highlights
• Job Title: Junior Operations Specialist – Quality, Processes and Compliance
• Reporting Line: Supply Chain & Quality Director
• Team Management: None
• Workplace Model: Hybrid
• Functional Area: Operations
•
Location:
Florence, Italy Your Day-to-Day Responsibilities
• Analyse data and processes and turn them into practical improvements;
• Work with suppliers and internal teams to keep operations running smoothly;
• Take part in Operations projects, from planning to implementation;
• Build and maintain reports, procedures and documentation;
• Support all the markets we serve, and help design and roll out global processes as we grow;
• Support the team and step in on other tasks when needed;
• Map, document and improve our operational processes.
• Support our ISO 9001 and ISO 14001 certifications, and help extend quality and safety standards across the group.
• Support health and safety compliance.
• Manage indirect suppliers, contracts and facility services.
• Track and report quality, safety and supplier performance indicators. What We're Looking For Must Have:
• Master's degree in Management Engineering or another engineering discipline;
• None or some initial professional experience, including internships;
• Excellent analytical and problem-solving skills, with a proactive and results-oriented approach;
• Strong proficiency in Microsoft Excel and good knowledge of Microsoft Office tools;
• Fluent Italian (native or C1 level) and a good command of English (B2 level or above). Nice to Have:
• Internship or experience in supply chain, purchasing, quality or operations, preferably in an international environment.
• Familiarity with an ERP system.
• Basic knowledge of ISO management systems.
• Experience with data analysis or reporting tools, such as Power BI.
• Spanish knowledge.
What We Offer
• CCNL Grafici Editoria Industria, Level 5 or 6, depending on the candidate's experience and qualifications;
• An international, dynamic and stimulating work environment
• Opportunities for professional growth
• Hybrid working arrangements based in Florence. Working at Giunti Psychometrics At Giunti Psychometrics, we believe that psychological science can drive meaningful change. Since 1950, we have been designing tools and solutions that support professionals in education, healthcare, business, and research. Our commitment goes beyond product development — we are building a global ecosystem that brings scientific rigor, ethical responsibility, and human insight together to help people grow, learn, and thrive.
From the early publication of one of the world's most reliable tools for assessing personality structure and mental health (MMPI), to a gold-standard instrument for measuring children's cognitive abilities (WISC), and by pioneering the digitalization of psychological assessment for institutions such as the Italian Army — our journey has always been based on scientific rigor and national relevance. Our European expansion has been driven by a commitment to bring our online platform and top-tier psychological assessment tools to professionals across the continent. Through strategic partnerships and localized solutions, we continue to define the future of psychometrics across Africa, the Middle East, Latin America, and Central America with Gold Standard products. This establishes us as the leading global player in psychometrics, while respecting the cultural and linguistic diversity of every region and market. Every step of our international growth and digital innovation is rooted in extensive psychometric expertise to empower professionals, helping them manage and enhance solutions for people's well-being and mental health. Equal Opportunity Statement Giunti Psychometrics is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, ask for more about requesting accommodations.