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Product Owner

Pubblicato il 24-10-2026 - Teamsystem in Roma

Overview As a Product Manager/Owner at CROSS SOLUTIONS, you shape the product vision and a clear, sustainable roadmap to deliver value. You collaborate with cross-functional teams to align customer needs with business and technical priorities, including AI-powered capabilities and CRM evolution. You drive adoption and business impact through data-driven decisions and KPI tracking. This role sits at the heart of our product management practice, influencing multiple initiatives and ensuring continuous improvement. You will work in a dynamic, inclusive environment focused on innovation and customer value. Retribuzione / Benefits
* 4-day week
* Wellbeing Digital Wallet
* personal wellbeing budget
* hybrid work model
* tailored learning paths
* inclusive environment Responsabilità
* Define, manage and evolve the product roadmap, balancing customer needs, business objectives and technical priorities
* Drive the product vision and support strategic initiatives, including AI-powered capabilities, CRM evolution and SaaS transition
* Gather and analyze customer feedback,



market trends and competitive insights to identify opportunities for product innovation
* Partner with stakeholders, Tech Leads and other Product Owners to align priorities and ensure consistency across products
* Monitor, analyze and improve product KPIs, with focus on adoption, engagement and business value realization Requisiti fondamentali
* 5+ years of experience as Product Owner/Product Manager or equivalent
* proven experience in CRM products
* Agile environment experience with backlog prioritization and product delivery
* understanding of Artificial Intelligence technologies and interest in AI-powered innovations
* strong customer-centric mindset and knowledge of Product Thinking and UX principles
* excellent stakeholder management, communication and influencing skills
* strong analytical and critical thinking with KPI-driven impact measurement
* advanced proficiency in English (C1)
* customer-centric mindset
* stakeholder management
* communication and influencing
* CRM products
* Marketing Automation (plus)
* Agile product management

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