Operations Coordinator
Pubblicato il 24-10-2026 - ZIM Integrated Shipping Services in Genova
pMeet the company behind the Z Factor At ZIM, we believe shipping can be exciting. In a fast-moving industry, we’ve made our mark with a fresh and unique approach; we’re all about our people, and our people are all about the Z Factor. /p pSo, what is our Z Factor? It’s the spirit of Innovation and Togetherness, it’s the Can-Do Approach, the Agility in thought and action, it’s the personal touch with both employees and customers. /p pDriving Global Trade Forward: Operating globally in over 90 countries, and serving over 32,000 customers in 300 ports worldwide, our differentiated global-niche strategy covers major trade routes with a focus on select markets. /p pOur mission? To deliver an outstanding customer experience. We’ve blended cutting-edge, data-driven strategies with creative, tailored solutions to keep up with our customers’ evolving needs. /p pAre you ready to unleash your Z Factor? /p pThe Operations Coordinator is responsible for ensuring the efficient, safe and cost-effective execution of vessel and port operations across assigned Italian ports. The role acts as a key liaison between terminals, port service providers, vessel operators, network partners and internal stakeholders to maintain schedule reliability, operational performance and compliance with company standards. /p h3Main Job
Responsibilities:
/h3 h3Vessel Port Operations /h3 ul liCoordinate vessel calls and related port activities in assigned locations. /li liMonitor vessel schedules, turnaround times and operational performance. /li liIdentify operational disruptions, delays and risks, ensuring timely escalation and resolution. /li liSupport service recovery initiatives to minimize commercial and operational impact. /li /ul h3Terminal Service Provider Coordination /h3 ul liLiaise with terminals, port authorities,
agents and service providers to ensure smooth execution of port calls. /li liMonitor loading and discharge operations, productivity levels and operational constraints. /li liEnsure operational requirements are communicated effectively to all stakeholders. /li /ul h3Cost Control Operational Efficiency /h3 ul liReview and validate operational expenses, vendor invoices and port call costs. /li liSupport budget control activities and identify opportunities for cost optimization. /li liContribute to continuous improvement initiatives aimed at increasing efficiency and service quality. /li /ul h3Reporting Performance Monitoring /h3 ul liMaintain accurate operational data and records. /li liPrepare and analyze operational KPIs and performance reports. /li liProvide regular operational updates to local and regional management. /li /ul h3Stakeholder Management /h3 ul liCollaborate closely with Customer Service, Trade, Logistics, Finance and regional Operations teams. /li liMaintain effective relationships with terminals, service providers and external business partners. /li liSupport cross-functional initiatives to improve operational performance and customer experience. /li /ul h3Compliance, Safety Quality /h3 ul liEnsure compliance with company policies, industry regulations and local requirements. /li liSupport safety, security and environmental standards related to vessel and port operations.
/li liPromote operational excellence and adherence to established procedures. /li /ul h3Requirements: /h3 ul liBachelor's degree or equivalent professional experience in Shipping, Logistics, Maritime Studies or related fields. /li liMinimum 3-5 years of experience in container shipping, vessel operations, port operations or logistics. /li liSound knowledge of liner shipping and container terminal operations. /li liStrong analytical, problem-solving and coordination skills. /li liAbility to manage multiple priorities in a fast-paced international environment, together with the flexibility in
working hours
required by the management of vessel operations. /li liFluent in Italian working knowledge of English, both written and spoken. /li liProficiency in Microsoft Office applications and operational management systems. /li /ul h3Key Competencies: /h3 ul liOperational Excellence /li liPlanning Coordination /li liProblem Solving /li liCost Awareness /li liStakeholder Management /li liAccountability /li liCommunication Skills /li liTeamwork Collaboration /li liAdaptability /li liResults Orientation /li /ul pJob
Location:
Genova, Italia /p pContract Type: Tempo pieno, Permanent/Temporary based on candidate’s experience. /p pSalary Range: 33.000 E – 40.000 E /p pHybrid working arrangement up to 20% of the time /p h3How do we hire? /h3 pOur recruitment process focuses on finding the right match. /p pZIM’s exceptional teams are crafted from individuals who not only possess the right skills but also share our passion and values. /p pWe're committed to understanding your background, skills, and aspirations because we believe that's the foundation for fostering excellence. /p pWhen you apply for a position at ZIM, we want to make sure it’s the most suitab