Product Support Specialist, Joint Replacement

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h3The Job's Mission /h3 /brpWe are currently recruiting for /p /br /brh3Padova /h3 /brpThe Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. /p /br /brh3The Job's Mission /h3 /brpWe are currently recruiting for b6 Product Support Specialist positions across the Triveneto region /b, preferably based in bVerona /b or bPadova /b. /p /brpThe Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. /p /brpAdditional responsibilities include working with the local sales team to coordinate training and events and managing day-to-day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers. /p /br /brh3Learn more about the Mako robot /h3 /br /br /br /brh3Learn more about the Joint Replacement implants /h3 /br /br /brh3Key Activities Accountabilities /h3 /brul /brliServicing existing and new customer base within the theatre and clinical environment. /li /brliProviding support for MAKO robotic procedures, and manual joint replacement surgeries. /li /brliProviding theatre and wider HCP staff with training on Stryker products. /li /brliWorking closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class. /li /brliAuditing theatre Stryker stock (implants,



disposables and instruments), managing consignment inventory and ensuring good asset management practice. /li /brliUnderstanding the clinical application of the broader Stryker business to always offer customers the best possible solution. /li /brliConducting trials and evaluations of products in both theatre and the clinical environment as and when required. /li /brliImplementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group. /li /brliCommunicating essential features and benefits of products and their clinical application. /li /brliAlways demonstrating outstanding ethics. Treating customers and other employees with respect and representing Stryker in the best possible light. /li /brliBehaving with integrity and delivering on commitments within required timescales. /li /brliObserving customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support. /li /brliMaintaining a basic business plan highlighting daily, weekly, and monthly objectives. /li /brliDeveloping an understanding of the local healthcare environment and regional strategy. /li /brliAdditional responsibilities as directed by RSM (Regional Sales Manager).



/li /br /ul /br /brh3What You Need /h3 /br /brh3Minimum Qualifications /h3 /brul /brliBachelor’s degree in engineering, healthcare or related experience/training in a medical, scientific, technical field /li /brliMinimum 3 years of experience working in healthcare /li /brliNative or C2 level of Italian and advanced level of English (C1 minimum) /li /brliStrong knowledge of the healthcare industry /li /br /ul /br /brh3Preferred Qualifications /h3 /brul /brliSales experience working with implants will be a plus /li /brliExperience working in Operating rooms /li /brliExperience working with tenders in regulated environments /li /brliMBA or Masters /li /br /ul /br /brh3Role details /h3 /brul /brliTerritory: North Italy /li /brliBased

Location:
preferably Padova or Verona /li /brliType: Field /li /brliTravel percentage: 80% /li /brliPresence in OR: 50% /li /br /ul /br /brh3What

We Offer
/h3 /brul /brliCompany Car. As this is a field-based role with regular on-site meetings with customers, you will be provided with a customized company car including fuel card and all services. /li /brliMAKO Product Training. To become a certified MAKO Product Specialist, you will complete a 6-month product training in English including co-travelling, surgery’s observation in the operating room and a final exam. /li /brliFlat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks. /li /brliWe grow talent. At Stryker

we offer
great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement. /li /brliTeam spirit engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opin

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8lc5ek