Banqueting Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8lckxi

h3JOB DESCRIPTION /h3pJOB TITLE: Banqueting Manager
- Events Operation Manager /ppDIVISION: Food Beverage /ppREPORTS TO: Director of Food and Beverage /ppDOTTED LINE TO: Director of Events /ph3About Food Beverage /h3pAt Rosewood Rome, food and beverage embody La Dolce Vita, offering three distinctive outlets — a refined Italian bistro, a lively lobby café and bar, and a rooftop destination with sweeping city views — alongside curated events and elevated in room dining. /ppRooted in Roman heritage yet reimagined with contemporary flair, our culinary experiences celebrate local artisans, seasonal produce, and sustainable practices. /ppThe impact we aspire to create is a sense of connection: guests savoring authentic flavors, communities empowered through partnerships, and memorable moments that position Rosewood Rome as a cultural and culinary landmark. /ph3Impact of this role /h3pThe Events Operations Manager is central to delivering exceptional event experiences that reflect the hotel’s luxury standards and brand identity. /ppThis role ensures flawless execution of all events, from intimate gatherings to large-scale banquets, by coordinating logistics, managing resources, and maintaining operational excellence. /ppThrough meticulous planning and real-time problem-solving, the manager guarantees that every event runs smoothly, exceeding client expectations and enhancing guest satisfaction. /ppFinancially, the position drives profitability by optimizing event operations, controlling costs, and identifying opportunities for upselling and cross-selling services. /ppBy analyzing performance metrics and collaborating on strategic initiatives, the manager contributes to revenue growth while safeguarding quality and efficiency. /ppBeyond operations, the Events Operations Manager fosters strong relationships with clients,



vendors, and internal teams, ensuring seamless communication and collaboration. /ppTheir leadership in training and motivating staff creates a culture of service excellence and innovation, empowering the team to deliver memorable experiences consistently. /ppUltimately, this role bridges strategic vision and operational execution, making it a key driver of the hotel’s reputation, client loyalty, and long-term success in the competitive luxury hospitality market. /ph3Key Responsibilities /h3ulliEnsure FB activities align with corporate and hotel strategies and implement actions as appropriate. /liliPrepare and update departmental operation manuals provided by Rosewood Corporate and implement them in the hotel. /liliConduct regular briefings and ensure departmental meetings are effective. /liliHold monthly meetings with all restaurants to share financial performance (PL), guest satisfaction scores, glitch reports, and upcoming objectives. /liliDeliver a monthly PL report with explanations for discrepancies to the Director or Assistant Director of FB. /liliEnsure associates meet Rosewood objectives and always deliver exceptional guest service. /liliHandle complaints courteously and efficiently, ensuring satisfactory resolution. /liliMaintain positive interactions with guests and colleagues. /liliPersonally verify service levels through Forbes and LQA spot checks.



/liliBe present during peak periods to ensure smooth operations. /liliEnsure brand standards are implemented. /liliMonitor service and product quality, conduct inspections with chefs, and take corrective actions when needed. /liliMaintain cleanliness and organization in both front and back of house. /liliDeep knowledge of menu items and recommend food beverage pairings and upselling alternatives. /liliPrepare an annual marketing plan with the restaurant team and F B Director. /liliContinuously evaluate market trends and seek opportunities to increase restaurant visibility. /liliOperate the restaurant to maximize profit and meet financial goals. /liliAssist in annual marketing plan and monthly reforecasting. /liliManage costs proactively and ensure compliance with financial policies. /liliSupervise recruitment and selection of F B associates, ensuring a competency-based approach and non-discrimination. /liliDevelop associates through training, coaching, and career planning. /liliEncourage creativity and innovation within the team. /liliKnowledge of labor laws related to hospitality. /liliRepresent Rosewood positively inside and outside the hotel. /liliMaintain high personal presentation standards and strong professional relationships. /liliUphold brand integrity and always company values. /liliWork within pre-established budget limits. /li /ulh3Critical Skills Qualification /h3ulliHospitality Education
- Degree or diploma in hospitality management, business, or culinary arts provides a strong foundation. /liliLeadership Experience
- Minimum 3 years in a supervisory or management role within luxury hotels or high‑end restaurants. /liliFood Beverage Expertise
- Deep knowledge of food, wine, premium spirits, and menu design. /liliFinancial Knowle

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8lckxi