MSDI - Management Services Assistant (Facilities)

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h3DEADLINE FOR APPLICATIONS /h3p4 November :59-GMT+01:00 Central European Time (Rome) /ph3WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. /h3h3ABOUT WFP /h3pThe World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. /ph3WHY JOIN WFP? /h3pWFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world,



and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. /ppWe offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). /ppWe are seeking to fill the position of Management Services Assistant (Facilities) G5, based in the Infrastructure and Facilities Management Branch (MSDI) at the World Food Programme (WFP) Headquarters in Rome, Italy. This vacancy announcement is open to both internal and external candidates. /ph3ORGANIZATIONAL CONTEXT /h3pThis position is part of Global Headquarters (HQ). The Infrastructure and Facilities Management Branch supports WFP operations by delivering and maintaining fit-for-purpose facilities, managing assets, and providing infrastructure and engineering services, with a focus on cost efficiency and sustainability. The job holder reports to the Facilities Management Officer or a designated supervisor. At this level, the job holder is expected to take responsibility for completing a range of tasks and activities requiring some interpretation of standard guidelines and practices. The job holder is also expected to recommend courses of action to colleagues at various levels and may allocate tasks to other support staff. /ph3THE ROLE /h3pTo provide workspace solutions and ensure seamless facility management operations and inspiring, efficient,



and flexible working environments that embody WFP’s culture and enable staff to thrive. To support the effective day-to-day delivery of specialized, client-focused, and value-for-money services pertaining to the Management Services portfolio. /ph3KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive) /h3ulliPerform tasks and activities within Management Services portfolio to support efficient and high-quality service delivery. /liliCollate data and prepare basic analysis in Archibus to assist with the creation of reports to contribute to efficient management of resources. /liliProcess routine actions relating to facilities management and other relevant areas, contributing to the effective and timely recording of data in corporate systems. /liliManage and maintain physical and digital records, including in the GSMT system, in accordance with established procedures to ensure swift and easy data access as required. /liliBe the first point of contact for internal queries providing timely and accurate responses to facilitate efficient and effective resolution of daily issues. /liliProvide inputs and suggest improvements to procedures and practices to support continuous enhancement of services provided. /liliUtilise digital tools and technology applications to improve working practices and customer service. /liliProvide administrative support for the preparation of inter‑agency initiatives as part of UN Reform to achieve cost savings and enhancement of service quality. /liliLiaise with other functions and third‑party contractors to enable efficient service delivery. /liliProvide advice and guidance to junior staff in performing their duties. /liliDraft statements of requirements and service delivery bidding documentation for th

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