Italian-speaking customer support agent

24 ott - Parma
WW Talents

Luogo di lavoro: Parma Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle. Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment. Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support. Position: Italian-Speaking Customer Support Representative

Location:
Athens,Greece
- Onsite Schedule: 5 days per week, 8 hours/day withrotational shifts Compensation: €1,100 gross/month x 14 salaries + Performance premio upto15%+Fully paid training+ Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee) Your Responsibilities As an Italian-Speaking Customer Support Representative, you will: Provide professional customer support in Italian via phone, email, and chat Respond to customer inquiries and resolve account-related issues Assist customers with platform,



product, and service-related questions Troubleshoot issues and provide effective solutions Handle customer requests efficiently while maintaining a high level of customer satisfaction Accurately document customer interactions in CRM and internal systems Follow established quality and productivity standards Help customers understand the platform and available features What We're Looking For Fluent Italian
- C1/C2 level English B2+ for training and internal communication Strong communication and interpersonal skills Customer-focused and empathetic approach Strong problem-solving and troubleshooting skills Ability to handle customer inquiries professionally and efficiently Good attention to detail and accurate data entry Flexible and comfortable working rotating shifts Ability to work effectively in a fast-paced, international, multicultural team No previous experience required
- full paid training is provided No fees are charged at any stage of the recruitment process.

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