Technical Account Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8leqy4

TV /h3 pAt Simply.
TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. /p pHeadquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.
TV is the place to shape the future of TV — and have fun doing it. /p h3The Role /h3 pAs a Technical Account Manager, you’ll take ownership of a portfolio of key clients across Nordics region, acting as their go-to technical expert and trusted advisor. From day one, you’ll lead smooth onboarding experiences, guide product integrations, drive adoption, and ensure seamless day-to-day operations. Whether you’re troubleshooting technical challenges, coordinating with our European teams, or running strategic check-ins, your goal is simple: help clients get maximum value from Simply.p pBeyond supporting client success, you’ll turn insights from the field into action, translating technical requirements into product improvements and collaborating closely with Product, Implementation, and Sales teams. Along the way, you’ll spot opportunities for growth and expansion through upselling or cross-selling.br/Your technical expertise will sharpen through hands-on experience, but your success will ultimately be measured by the strength of your relationships, client satisfaction,



and lasting impact on their business outcomes. /p h3bResponsibilities /b /h3 pbYou are successful when you: /b /p ul liOwn client relationships and act as the main commercial and technical point of contact /li liUnderstand client goals and provide guidance on optimizing the use of Simply.
TV’s data solutions /li liIdentify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute /li liMonitor account health, usage metrics, and potential risks, taking proactive actions /li liCoordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication /li liDocument client interactions, account plans, and track open items to ensure transparency /li liStay up-to-date on product updates, features, and industry trends /li /ul h3Qualifications /h3 pYou'll thrive in this role if you: /p ul liOwn client relationships as the go-to commercial and technical contact. /li liCoordinate fixes with Product/Engineering while managing expectations. /li liStay sharp on product updates and trends to anticipate needs /li /ul h3Why join? /h3 ul liWork at the forefront of media tech
- Help shape how millions discover TV streaming content. /li liCollaborate globally
- Join a strong team across continents that thrives on innovation and teamwork. /TV’s data and solutions empower millions of end users daily. /li liGrow and learn continuously
- Gain exposure to advanced technologies, media systems, and client infrastructures. /li /ul h3Practicalities /h3 ul libReports to: /bHead of Technical Account Management /li libLocation: /bNordics /li libType of Collaboration: /bFull-Time Employee /li /ul pbGross

Salary:
/b€3,500
- €4,500 per month (commensurate with experience) /p

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8leqy4