24 ott - Alto
Sonnwies Dolomites
To strengthen our Front Office team, we are looking for an experienced, reliable, and responsible Night Porter (m/f/d) who, with professionalism, attentiveness, and a genuine passion for hospitality, ensures smooth overnight operations as well as the safety and well-being of our guests. Your Tasks Warmly welcoming and looking after our guests during late service Managing the night telephone service, including being on call to assist with guest concerns Room service for our guests on request Correspondence of emails and guest messages Complaints management Maintenance of the guest files in ASA-J Preparation and updating of all administrative work Transmission of the most important information to the morning service
Your Profile
Professional experience in the upscale hotel industry Good knowledge of German, Italian and English ASA-J knowledge and ReGuest knowledge an advantage Computer and IT skills (Microsoft Office package)
Enthusiasm for the job Good communication skills High guest orientation Reliability and flexibility Well-groomed and confident appearance You are used to working at night and solving problems independently
What We Offer
All-inclusive onboarding for a good start Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities Individual working time models as well as health, pension and social insurance Performance-related pay Free staff restaurant with breakfast, lunch and dinner (also on days off) Accommodation in staff houses if required Free parking and underground parking spaces Attractive further training as well as career and promotion opportunities Organization of events and excursions for employees Discounts on SPA treatments, store products and partner hotels Free entry to the Lüsner swimming pond Free use of the fitness studio 6 day week
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