Italian Customer Support Representative

24 ott - Milano
Cross Border Talents

About the Opportunity Looking to start a new chapter abroad while working comfortably from home? We are offering a fantastic opportunity for Italian speakers to relocate to Greece and join an international support team for a globally recognized logistics brand With complete Relocation Support provided, you can transition smoothly to Greece and enjoy working 100% remotely from any city in the country. Full professional training is provided from day one.

What We Offer
(Relocation & Benefits)
* Relocation Support: Full guidance and assistance provided for your move to Greece.
* 100% Work from Home: Complete flexibility to work remotely anywhere within Greece.
* Base

Salary:
€1,100 gross/month.
* Productivity Premio: Up to 15% extra per month based on performance.
* Work-Life Balance: Fixed Monday to Friday schedule (08:00 – 21:00 rotative shifts) — Weekends Off
* Paid Onboarding:



Full professional training on customer care tools and systems.

Key Responsibilities
* Provide high-quality support to Italian-speaking customers via calls, emails, and back-office channels.
* Assist clients with parcel tracking, delivery scheduling, claims, billing, and technical queries.
* Deliver empathetic and efficient solutions adhering to quality standards.
* Escalate complex cases to supervisors when necessary. Requirements
* Fluency in Italian (Native or C1 level).
* Good English skills (Minimum B2 level).
* Readiness to relocate to Greece.
* Strong communication and basic computer skills (typing speed min. 25 WPM).
* Valid EU Passport or legal right to work in the EU/Greece. #J-18808-Ljbffr

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