It Support Specialist _ Italy

22 ott - Lazio
BCIC Swiss

Skills Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic NetworkingDescriptionBCIC Swiss GmbH | Best Connect International Company is looking for a (Tempo pieno |On-site) "IT Support Specialist" in Italy.ResponsibilitiesProvide 1st and 2nd level onsite IT support to end usersTroubleshoot hardware, software, and network connectivity issuesInstall, configure, and support Windows operating systems and Microsoft Office applicationsSupport business applications and IT-related user issuesConfigure and troubleshoot printers, peripherals, laptops, and desktopsPerform preventive maintenance and basic remedial troubleshootingMaintain accurate ticket documentation and provide timely status updatesCoordinate with internal teams and third-party vendors when requiredSupport network, server, telecom, and other IT environments as neededRequirementsSeveral years of experience in IT user support or service desk environmentsStrong knowledge of IT hardware, software, and troubleshooting#J-*****-Ljbffr

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