Marketing & Communications Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8lkgm6

ph3Mandarin Oriental Cristallo, Cortina (Pre‑Opening) /h3 pMandarin Oriental Cristallo is an upcoming luxury alpine resort scheduled to open in Winter 2026. It will feature 83 guestrooms and suites and offer exceptional restaurants, bars, event spaces and a world‑class spa. /p h3Role Summary /h3 pbMarketing Communications Manager /b – You will develop and execute integrated marketing and communications strategies to position the resort as a premier luxury alpine destination. Reporting to the Director of Marketing Communications, you will oversee public relations, brand communications, content development, partnerships, events and CSR initiatives. /p h3Pre‑Opening Responsibilities /h3 ul liSupport the development and implementation of the resort's pre‑opening Marketing Communications strategy in collaboration with Mandarin Oriental Hotel Group Corporate Marketing Communications. /li liDevelop and execute launch campaigns to build awareness across domestic and international markets. /li liCreate the resort's marketing and PR collateral, including press kits, fact sheets, biographies, presentations and brand messaging. /li liEstablish relationships with key media, luxury travel publications, tourism boards, influencers and strategic partners. /li liCoordinate pre‑opening media visits, influencer stays, familiarisation trips and launch events. /li liCollaborate closely with Sales, Revenue, Operations and Corporate teams to ensure a consistent and impactful market launch. /li liSupport the planning and execution of the official opening and other high‑profile promotional events. /li /ul h3Marketing Communications /h3 ul liDevelop and implement integrated Marketing Communications strategies aligned with the resort's commercial objectives and Mandarin Oriental brand standards.



/li liOversee the resort's public relations activities, media engagement and external communications. /li liProduce compelling marketing and PR content, including press releases, newsletters, speeches, presentations and promotional materials. /li liEnsure consistency in brand positioning, messaging, storytelling and tone of voice across all communication channels. /li liCollaborate with Digital Marketing to support website content, email marketing, CRM initiatives and social media campaigns. /li liMonitor campaign performance, media coverage and marketing KPIs, providing regular reporting and strategic recommendations. /li /ul h3Public Relations /h3 ul liDevelop and maintain strong relationships with journalists, editors, influencers, tourism authorities and luxury brand partners. /li liCoordinate media enquiries, interviews, press visits, photography and video productions. /li liManage PR agencies and ensure alignment with Mandarin Oriental Hotel Group Corporate Communications. /li liSupport crisis communication activities when required, ensuring accurate and timely messaging. /li /ul h3Corporate Social Responsibility (CSR) /h3 ul liDevelop and coordinate CSR initiatives aligned with Mandarin Oriental's sustainability commitments and community engagement objectives. /li liBuild partnerships with local organisations, charities and community stakeholders.



/li liPromote CSR initiatives internally and externally to maximise awareness and engagement. /li liMonitor and report on CSR activities and their overall impact. /li /ul h3Events Partnerships /h3 ul liPlan and execute marketing events, brand activations, PR initiatives, VIP experiences and community events. /li liManage event logistics, budgets, suppliers, guest lists and timelines. /li liCoordinate with internal departments and external partners to ensure flawless execution. /li liEvaluate event performance and identify opportunities for continuous improvement. /li /ul h3Brand Stakeholder Management /h3 ul liEnsure all marketing and communications initiatives comply with Mandarin Oriental brand guidelines. /li liCollaborate closely with Commercial, Operations, Revenue, Spa, Food Beverage and Corporate teams. /li liDevelop strategic partnerships that enhance brand visibility and guest engagement. /li liManage relationships with external agencies and suppliers to ensure quality, creativity and cost efficiency. /li /ul h3Qualifications Experience /h3 ul liBachelor's degree in Marketing, Communications, Hospitality Management or a related field. /li liMinimum 5 years of experience in Marketing Communications within luxury hospitality, luxury lifestyle brands or premium consumer brands. /li liPrevious pre‑opening experience is highly desirable. /li liProven expertise in integrated marketing, public relations, partnerships and brand communications. /li liStrong knowledge of luxury hospitality marketing trends and guest engagement strategies. /li liExcellent copywriting, storytelling and presentation skills. /li liExperience managing media relations, events, influencer collaborations and strategic partnerships. /li liStrong commercial awareness with analytical skills to evaluate campaign perfor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8lkgm6