Customer Service

24 ott - Baranzate
Idemia

IDEMIA Secure Transactions is seeking a Customer Service Manager to lead the Milan-based Customer Service Team and oversee all aspects of client orders from spec to service delivery. The role focuses on maximizing customer satisfaction, coordinating with internal teams, and ensuring timely contract delivery to drive revenue and profitability.
The ideal candidate will manage a small team, build strong customer relationships (banking industry preferred), work within the supply chain context, and
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