Luxury Client Experience Lead

24 ott - Milano
Giorgio Armani

Giorgio Armani in Milan is seeking a Client Experience Manager for our Emporio Armani flagship store. You will oversee daily floor operations, coach the sales team, and ensure a seamless luxury client journey that reflects the brand's heritage.
You will analyze KPI data, optimize floor zoning, drive commercial decisions, and handle VIP client relations with diplomacy and discretion, requiring Italian and English fluency and five years of luxury retail leadership.

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