OverviewIn this role, you will manage IT services for Allianz's Sales Platforms, ensuring stable, efficient operations and guiding evolution with the Service Owner. You'll coordinate internal and external teams, oversee service delivery and lifecycle, and align cloud-native and legacy components with group standards. You'll drive ITSM-based improvement, monitor performance, and shape the strategy for platform transformation in a global, cross‐functional setting. This is a hands-on, influential role that scales services to meet business needs and supports a dynamic sales ecosystem.Retribuzione / BenefitsHybrid work modelBonus schemePensionEmployee shares programVarious employee discountsLifelong learning and digital learning programsResponsabilitàOwn operational responsibility for Business Services and IT Service Offerings (ITSO) of the sales domain, ensuring availability, capacity, configuration, asset management, and business continuityCoordinate technical teams and manage internal/external service providers to ensure smooth handovers and SLAsGovern solution designs to ensure cloud and microservices architectures follow guidelines and best practicesManage projects from demand to release, including estimates, budgets,

and cost planning; contribute to service budgeting and P&LApply; ITSM to improve service management and drive end-to-end customer-focused continuous improvement; define and monitor KPIsAnalyze live solutions to ensure alignment with strategic business goalsAddress complex problems with cross-source insights and new perspectivesRequisiti fondamentaliHigher education degree with a technical or economic focus or equivalent experience; at least 5 years in Service Manager or similar rolesExperience managing and evolving complex IT services in sales/distribution/insurance/financial servicesKnowledge of modern architectures, microservices, cloud (AWS/Azure); legacy tech is a plusProject management and Agile/DevOps experience; budget, estimates, cost-efficiencyPractical ITSM understanding; ITIL desirableExperience in supplier/provider management and cross-functional coordinationFamiliarity with applying AI in projects to enhance delivery and functionalityExcellent communication, stakeholder management, and cross-cultural collaboration (Italian and English)Living Allianz People Attributes: Customer & Market Excellence, Collaborative Leadership, Entrepreneurship and TrustProblem-solvingStakeholder managementTeam coordinationAWSAzureCloud-based solutions

It Service Manager - Sales Platforms

Senior Project Manager – Industrial Automation

Addetto/a Cassa

Ricevi nuove offerte di lavoro

Real Estate Advisor

Senior Materials