K-Way - Customer Service Manager - Italy Wholesale

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8m23a3

We arelooking for a Customer Service Manager – Italy Wholesale to lead ourCustomer Service team and ensure an efficient, proactive and solution-orientedservice for our Wholesale business.Reportingto the Italy Wholesale Commercial Director, the role combines teamleadership with hands-on operational responsibility across order management,shipments, deliveries, customer requests and issue resolution.Proven experience in B2BCustomer Service, ideally within fashion, apparel, retail or consumergoods.Previous experience leading orcoordinating a team.Solid knowledge of Wholesaleprocesses, order management and delivery flows.Strong cross-functionalcollaboration and stakeholder management skills.Excellent organizational,analytical and problem-solving abilities.Proactive, autonomous andresults-oriented approach.Good knowledge of Exceland ERP/business management systems.AS400 experience is a plus.Italianand English proficiency.If you arean experienced Customer Service professional looking for a role combining teamleadership, operational ownership and continuous improvement, we would loveto hear from you.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8m23a3