Senior Site Reliability Engineer

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b /ppAt Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. Better experiences for learners and real results for businesses.br/ /ppWe’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people-you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the bDocebo Heart /b: trust by default, assume positive intent, and create space for different perspectives to thrive.br/ /ph3The Adventure Ahead /h3pAs our Senior Site Reliability Engineer II, you’ll step up as the ultimate guardian of reliability across our critical product domains and services. You will architect high-performing platforms, turn complex systems into resilient superpowers, and collaborate directly with engineering leaders to set bulletproof standards. By keeping our systems seamlessly scalable, you directly power the AI-driven learning experiences used by millions around the globe. /ph3The Day-to-Day /h3ullipbMaster the Domain: /b Partner with engineering teams to set crystal-clear reliability objectives (SLIs/SLOs) and build long-term reliability roadmaps for core services. /p /lilipbTackle High-Stakes Incidents: /b Lead cross-service incident responses during critical outages,



guiding teams with confidence and translating chaos into clear, durable solutions. /p /lilipbArchitect Resilient Futures: /b Drive the company-wide adoption of cutting-edge reliability patterns, deployment safety capabilities, and infrastructure scalability. /p /lilipbElevate Observability: /b Build and refine advanced observability tools to catch issues before they reach production. /p /lilipbChampion Engineering Balance: /b Influence product design and system architecture to maintain the ultimate equilibrium between feature velocity and rock-solid reliability. /p /lilipbEmpower the Team: /b Mentor senior engineers, elevate best practices, and play a pivotal role in recruiting top-tier talent to the SRE organization. /p /li /ulh3Your Superpowers /h3ullipbBattle-Tested Expertise: /b Bring 6-10 years of SRE, DevOps, or production engineering experience with hands-on mastery of complex distributed systems. /p /lilipbCloud Architecture Wizardry: /b Command cloud infrastructure (AWS preferred), container orchestration, and Infrastructure as Code to keep modern platforms humming. /p /lilipbEngineering Precision: /b Craft clean, high-performing code in at least one major language alongside a knack for automating away repetitive tasks. /p /lilipbCross-Functional Influence: /b Communicate effortlessly across engineering, product, and customer-facing teams to align tech goals with business impact.



/p /li /ulh3Bonus Points /h3ullipbNext-Gen Automation: /b Advanced experience designing self-healing infrastructure patterns and zero-downtime deployment pipelines. /p /lilipbMass-Scale

Experience:
/b Prior history scaling multi-tenant SaaS environments in rapid-growth markets. /p /li /ulh3Our Hybrid Work Philosophy /h3pGreat work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. /ph3Our Total Rewards Philosophy /h3pOur Total Rewards Philosophy centers around three core areas to reward and care for our People: /pullipbRewarding Impact: /bWe lead with competitive pay to reward the impact, skills and traits that fuel our success. /p /lilipbFostering Holistic Wellbeing: /bWe care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. /p /lilipbEmpowering Our Talent Culture: /bWe build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.br/ /p /li /ulh3Our Promise to You /h3ullipbFinancial Wellness: /b Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. /p /lilipbYour Well-Being, Covered: /b You’ll get access to health benefits, so you can get the care you need when you need it. /p /lilipbRest, Relax, Repeat: /b Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holid

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