SENIOR ACCOUNT MANAGER – MILAN
Pubblicato il 24-10-2026 - Station F in Varese
About
Simundia, c’est une équipe de plus de 40 talents, ultra motivés et engagés autour d’une mission qui nous fait vibrer : permettre à chacun de transformer ses aspirations en actions
About
Simundia, c’est une équipe de plus de 40 talents, ultra motivés et engagés autour d’une mission qui nous fait vibrer : permettre à chacun de transformer ses aspirations en actions
Notre solution ?
Le coaching situationnel®, une expérience de coaching digital à la fois flexible, concret et efficace.
Comment ça marche ?
C’est simple : 3h de coaching pour développer ses soft-skills (management, prise de parole en public, gestion des émotions etc), en visioconférence avec un top coach expert sur la thématique choisie.
Les bénéfices ?
Des collaborateurs plus performants et épanouis au travail. Plus de 50 000 coachés nous ont déjà remerciés de leur avoir permis de concilier réussite professionnelle et équilibre personnel. Et ça, nous en sommes fiers
Lors de notre séminaire à Lisbonne, toute l'équipe a participé à déterminer les valeurs que nous incarnons au quotidien : Joy, Simplicity, Care, Grit, Ownership, Impact
Si vous avez envie de rejoindre une aventure entrepreneuriale, de contribuer à construire un projet impactant et d’évoluer au sein d’une équipe en or, Simundia est fait pour vous
Job Description
About us
Simundia is a leading digital coaching platform dedicated to making high-quality coaching accessible to everyone within organizations.
Through our Situational Coaching® approach, we help employees turn real workplace challenges into opportunities for growth. Our platform connects employees with professional coaches through personalized video coaching sessions,
supported by practical resources and digital tools designed to reinforce learning and encourage lasting behavioral change.
We work with large international organizations across industries and geographies, delivering scalable coaching programs in multiple languages and adapting our approach to each client’s specific business and people-development needs.
Our mission is simple: to democratize coaching in the workplace and make professional development concrete, accessible and impactful.
From leadership development and management skills to communication, collaboration and individual performance, Simundia helps organizations develop the skills their people need to thrive in an evolving world of work.
Your role
Your goal will be to contribute to Simundia’s growth by managing and developing our key client accounts in the Italian market. You will build strong, long-term relationships with clients, understand their business and people-development needs, identify opportunities to expand our collaboration, and ensure they get maximum value from Simundia’s coaching solutions. You will work closely with the Italian Team and the wider International Team, collaborating across Sales, Customer Success, Marketing and Product to deliver an excellent client experience and drive account growth. This role will be both strategic and hands‑on,
giving you the opportunity to have a tangible impact on client satisfaction, retention and revenue growth, while working in an international, fast‑paced and entrepreneurial environment.
Your responsibilities
- Manage and develop a portfolio of strategic enterprise accounts, building trusted relationships with HR leaders, executives and other key stakeholders.
- Own the client relationship throughout the account lifecycle, from onboarding and program launch to renewal, expansion and long‑term partnership.
- Understand client needs and business challenges and translate them into relevant coaching solutions and account strategies.
- Identify and develop growth opportunities within existing accounts, including upselling, cross‑selling and expanding programs across teams, populations or geographies.
- Conduct regular business reviews and client meetings, presenting results, gathering feedback and identifying opportunities for further collaboration.
- Manage commercial discussions and negotiations with key stakeholders, working closely with internal teams through to renewal or expansion.
- Coordinate cross‑functional teams to ensure smooth execution of client projects and a high‑quality customer experience.
- Organize and participate in client events, workshops and other strategic initiatives to strengthen relationships and identify new opportunities.
- Monitor account performance and key metrics, working closely to the CSM of the project, using data and client feedback to define priorities and improve account strategies.
- Be proactive in identifying new ways to create value for clients, contributing to the development of account management processes, sales methods and product offerings.
- Collaborate with the i