Filed Service Engineer

24 ott - Piemonte
Jefferson Wells Italia

Our Client is a prestigious and consolidated Multinational Company, leader in the Industrial sector. To reinforce its structure, commissioned us to select the following professional figure

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Field Service Engineer – Testing Machines

Tasks

- - Provide on-site support for the product range, including, but not limited to calibration, maintenance and basic troubleshooting of materials testing systems in Italy.

- Proactively look for leads for new tools/machines, accessories and other services.

- Be familiar with the company’s product life cycle in order to be able to advise customers regarding obsolescence.

- Report on competitive equipment and activities at customer sites.

- Ensure that adequate preparation and planning is made before each visit so that the job is completed correctly without the need for further follow up visits.

- Ensure that planning for visits including travel is carried out in the most cost-efficient way.

- Deliver basic software training to customers, when required.

- Reponsible for quality of own work and ensure all administration is accurate and up to date,



to the latest company requirements using the tools provided.

- To submit expenses and other paperwork within the required timeframe.

- Contribute to the company's efforts to improve customer satisfaction, reduce costs and improve quality and other process’s as required.

- Perform other ad hoc duties as may from time to time be requested. xysqume

Skills

- - High school diploma relevant technical discipline: mechatronics, mechanics, electrical, electronic engineering or equivalent

- Troubleshooting experience with electromechanical/electronic systems.

- Solid experience in the same role

- Basic awareness of costs and own impact on margin

- Well organized with good time management skills

- Good written and verbal communication skills

- Excellent interpersonal skills, flexible, resilient, open minded

- Team player and strong Customer oriented

- Good English both oral and written

- Willingness to travel frequently - The area of operation is central and southern Italy, with initial training taking place at the Turin office

Location

Italy (Central and Southern Italy + province of Turin)

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