Digital banking customer support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8m3y75

Luogo di lavoro: Palermo

Customer Support Specialist | UK Digital Bank | Lisbon, Portugal

Signing premio €1,000 · Free apartment · Paid training

Got banking or finance experience? Bring it to Lisbon, with a €1,000 signing bonus and housing sorted.

Why you'll love this role

- €1,000 signing bonus + €500 loyalty bonus

€1,000 paid on contract signature, plus €500 after 6 months with us.

- €1,059.34 gross per month
- Free furnished apartment, utilities included
- Paid training

Training allowance: €18.56 gross/day (€92.80 gross/week)

- Health insurance from day one
- A real Portuguese contract
- 12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays.

What you'll do

- Support customers of a UK digital bank by phone, chat, and email
- Resolve account and service enquiries clearly and handle complaints with empathy
- Share customer feedback to improve products and service, and work closely with your team

What we're looking for

- At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered)
- Fluent English and strong communication skills
- Willingness to relocate to Lisbon and work rotating shifts

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8m3y75