Deskside Support Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8m5862

Job Title: Deskside Support Technician (Windows 11 Deployment & User Migration) Duration: 2 months contract Workload: Tempo pieno hours Setup: Freelance (Daily rate / Limited Company / Umbrella / Partita IVA) Sponsorship Not Provided

Location:
Genova and Riva Trigoso, Italy Our client is seeking an Italian-speaking Deskside Support Technician to support a large-scale Windows device refresh and migration project across two sites in Italy.

Key Responsibilities
* Perform Windows 10/11 reinstallations and Windows 11 deployments.
* Complete Intune Autopilot staging and device configuration.
* Support end users with data migration and user setup activities.
* Execute device wiping and asset management processes.
* Troubleshoot hardware, software, printer, network, and peripheral issues.
* Provide deskside support and excellent customer service.




* Accurately manage tickets and incident updates through a ticketing system.
* Support Microsoft 365 environments and Active Directory administration. Must-Have

Skills:
* Minimum 3 years' IT Support/Deskside Support experience.
* Experience with Microsoft Intune Autopilot and device deployment.
* Microsoft 365 and Active Directory knowledge.
* Basic LAN, Wi-Fi and VPN troubleshooting experience.
* Hardware diagnostics for laptops, desktops and printers.
* Experience with ticket management systems (ServiceNow preferred).
* User data backup, restore and migration experience. Nice-to-Have:
* SCCM experience.
* Exchange administration knowledge.
* Android, iOS and macOS support experience. #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8m5862