Field service engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8mc47x

Overall purpose of jobinstall and repair equipment at customers' premises, testing its operation.provide technical assistance in compliance with contracts and high operational standards.key responsibilitiesinstall, maintain and repair electrosurgical systems, ultrasound scalpels and robotic systems marketed by the surgery division.liaise with customers on technical and commercial matters, supporting the sales force.prepare documentation confirming services performed and repair quotations.provide remote technical support and operational guidance upon request.diagnose faults, replace electrical or mechanical spare parts, perform tests and verify equipment functionality.promote and sell technical service contracts, supporting commercial negotiations.deliver technical training to clinical engineers and operating-room staff at customer sites.support the sales force during technical discussions and operating-room trials.propose updates to internal procedures and improvements to reduce costs and enhance service.ensure compliance with safety procedures,



iso standards and company quality procedures.required qualifications and core competenciesdegree in engineering (biomedical, mechanical, electronic or equivalent).more than 12 months experience in after-sales technical assistance.upper-intermediate english (b2) and a valid driving licence (category b).strong analytical and problem-solving skills.knowledge of international standards iec 60601 and iec en 62353.preferred skillsaccountability, analytical reasoning, communication, continuous improvement.customer empathy, service orientation, incident management.experience with sap field service management and service request management.benefitsbase salary range €29,800 - €48,530.annual premio, vacation days, parental leave, bereavement leave, caregiver leave, volunteer leave.well-being reimbursement programs (financial, physical, mental health).service anniversary and recognition awards.access to various insurance plans.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8mc47x