ATC VCS Field Service Representative
Pubblicato il 25-10-2026 - First Division Consulting in Veglio
pFirst Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government agencies. We are an SBA-certified Service-Disabled Veteran-Owned Small Business and Small Disadvantaged Business, a Great Place to Work, and an Inc. 5000 fastest-growing company. With a 4.8 Glassdoor rating, FirstDiv puts its people first. /p h3Responsibilities /h3 ul liDeliver classroom, hands-on, refresher, sustainment, and train-the-trainer instruction on Air Traffic Control Systems for VCS operators, maintainers, and administrators /li liDevelop, modify update training as needed /li liTeach system operation, configuration, monitoring, preventive maintenance, fault isolation, troubleshooting, component replacement, and restoration /li liConduct practical exercises and proficiency checks; maintain training records and recommend improvements to course materials /li liSupport system installation, checkout, upgrades, configuration changes, acceptance activities, and interpretation of alarms and technical documentation /li liTroubleshoot IP networking, radio, telephony, server, gateway, audio, workstation, and related VCS interfaces; document and elevate complex issues /li liBuild effective relationships with military, civilian, engineering, and contractor stakeholders while safeguarding Government and company equipment /li liSupport ISO 9001 quality management and continuous improvement requirements /li /ul h3Requirements /h3 ul liMust have a bSecret /bclearance and be a US citizen. /li liSpend up to 5 months at a time in overseas locations /li liFive or more years of relevant experience in military or air traffic control communications, radio systems, telecommunications,
networked systems, electronics maintenance, IT, or a related field /li liDemonstrated technical instruction or hands-on training experience /li liWorking knowledge of TCP/IP, addressing, switches, routing concepts, and network troubleshooting /li liAbility to interpret system architecture, wiring diagrams, technical manuals, and maintenance procedures /li liStrong communication, customer service, instructional, troubleshooting, and independent work skills /li liAssociate or bachelor's degree in a related technical discipline preferred; significant military or commercial experience may substitute /li liU.S. citizenship and ability to obtain and maintain required security, installation, network, passport, visa, and country-specific credentials /li liAbility and willingness to travel domestically and internationally for extended assignments at military and operational sites /li /ul h3Preferred /h3 pCERTIUM VCS or product experience; air traffic control, military communications, VoIP/SIP, server administration, cybersecurity, technical instructor, equipment fielding, or OCONUS support experience. /p h3Travel Required /h3 ul li2 months of paid training provided in Columbia Maryland to start /li li100% travel /li liSpend up to 3 months at a time in overseas locations /li /ul h3Benefits /h3 ul liMedical, dental, vision, life insurance, short- and long-term disability, holidays, paid time off, and a 401(k) plan with company match. /li /ul pFirst Division Consulting is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All fully qualified applicants will receive equal consideration for employment in accordance with applicable federal, state, and local laws prohibiting discrimination by protected classes. /p #J-18808-Ljbffr