Regional Partnerships Lead

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8mdobw

pbThis position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regional Partnerships Lead based in Italy. /b /ppTake ownership of strategic seller and partner relationships across Europe within a global, community-driven music marketplace. In this role, you will strengthen relationships with priority sellers, support regional programmes, and ensure a consistent, trusted experience for partners across the region. You will combine relationship management, operational expertise, and regional market knowledge to improve seller performance, retention, and engagement. Working closely with global Product, Engineering, Communications, and Customer Support teams, you will bring local insights into broader business decisions and platform improvements. This position offers significant autonomy to resolve challenges, make informed decisions, and build long‑term partnerships that support a thriving music community. If you are passionate about record store culture, marketplace ecosystems, and collaborative remote work, this is an opportunity to make a meaningful impact across Europe. /ph3Accountabilities: /h3ulliOwn and develop long-term relationships with sellers and strategic partners across Europe, serving as a trusted regional contact for priority accounts and high-impact stakeholders. /liliManage day-to-day relationships with premium sellers and European marketplace accounts, ensuring strong engagement, operational performance, retention, and adoption of platform tools. /liliOversee premium seller performance reporting, provide recommendations on seller cohort composition, and contribute to the development and effectiveness of the seller advisory board. /liliMonitor the operational health of an assigned seller portfolio, identify performance risks and growth opportunities, and provide practical guidance on best practices. /liliDrive adoption of key marketplace tools and workflows, including Shipping Policies and Inventory Management System (IMS), helping sellers improve operational efficiency. /liliResolve premium seller issues from beginning to end in collaboration with Customer Support, exercising independent judgment on seller requests and escalating complex cases with clear context and recommendations. /liliCreate, coordinate, and deliver accurate, timely, and consistent seller communications in collaboration with internal teams, ensuring messaging reflects platform developments and policy changes. /liliMaintain high-quality,



up-to-date Seller Center content and ensure priority sellers and partners receive reliable responses, with clear expectations around availability and escalation timelines. /liliSupport the planning and execution of regional programmes, events, and real-world activations, coordinating logistics with venues, partners, and internal stakeholders. /liliCollaborate with Product and Engineering teams to communicate seller feedback, regional market insights, onboarding challenges, and opportunities for platform improvements. /liliWork closely with Customer Support and other global functions to ensure regional requirements are reflected in workflows, communications, and strategic initiatives. /liliIdentify emerging regional risks, commercial opportunities, and cultural trends, translating these insights into actionable recommendations for global leadership. /liliRepresent the organization's values and partnership approach consistently across the European seller and music communities. /liliTravel regionally and occasionally beyond the region as required, with an expected commitment of approximately four to five trips annually or up to 10% of working time. /li /ulh3Requirements: /h3ulliAt least 3 years of professional experience in seller success, partnerships, account management, marketplace operations, or a related field. /liliA strong understanding of record store culture, music collecting, and music marketplace ecosystems, with the ability to engage credibly with sellers, buyers, and catalogue-driven businesses. /liliActive or previous experience as a buyer and seller on the relevant music marketplace, providing firsthand knowledge of its community, workflows, and commercial dynamics. /liliProven relationship management skills, including the ability to build trust with priority accounts, manage sensitive situations, and develop long-term partnerships. /liliStrong organizational skills and sound operational judgment, with the ability to manage multiple priorities, make independent decisions, and resolve issues effectively. /liliExcellent written communication skills, including the ability to produce clear, accurate, timely,



and audience-appropriate seller communications. /liliA data-driven mindset, with the ability to access and interpret performance data independently and translate findings into practical decisions. Experience with Metabase or SQL is an advantage. /liliStrong cross-functional collaboration skills and the ability to work independently across multiple time zones in a remote-first environment. /liliA proactive and accountable approach, with the confidence to resolve issues locally while recognizing when escalation is necessary. /liliExperience supporting or delivering events, community initiatives, or regional programmes is preferred. /liliWorking knowledge of cross-border selling requirements, including VAT, Import One-Stop Shop (IOSS), customs procedures, and applicable EU consumer regulations, is beneficial. /liliFamiliarity with content management systems, including WordPress, is a plus. /liliGerman language proficiency is strongly preferred; knowledge of Dutch, French, or Italian is an additional advantage. /liliA genuine interest in music culture and community-driven platforms, combined with an appreciation for diverse perspectives and continuous improvement. /li /ulh3Benefits: /h3ullibCompetitive compensation: /b Annual fixed compensation of €86,400, with performance-related bonuses and pension benefits for employees based in the Netherlands. /lilibFully remote work: /b A flexible, remote-first working environment designed to support autonomy and work-life balance. /lilibPaid time off: /b Paid vacation, public holidays, and paid maternity and paternity leave. /lilibHealth insurance support: /b A monthly contribution toward health insurance for employees based in the Netherlands. /lilibHealth and wellness: /b A gym membership or wellness stipend to support personal well-being. /lilibProfessional development: /b Annual learning and development opportunities to encourage continuous growth and skill-building. /lilibHome office support: /b A monthly internet and home office allowance to help cover remote working expenses. /lilibHome office setup: /b A one-time lump-sum contribution toward home office equipment, paid with the first paycheck. /lilibInternational collaboration: /b The opportunity to work with a geographically distributed team and contribute to a global music community. /lilibMeaningful ownership: /b Significant autonomy to shape regional partnerships, improve seller experiences, and influence broader marketplace initiatives. /li /ul #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8mdobw