Role & Company

An established luxury fashion brand is looking for a Senior Client Advisor – VIC & Private Clients to join its flagship boutique in Milan.

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The role focuses on managing and developing relationships with Very Important Clients (VICs) and private clients, delivering an exclusive, personalized shopping experience. The successful candidate will be responsible for growing a high-value client portfolio, attracting new customers and driving sales through proactive clienteling, private appointments and tailored follow-ups.

- Strong clienteling skills and proven ability to build long-term relationships with high-net-worth individuals.
- Commercial mindset, with a track record of achieving sales targets and developing repeat business.
- Excellent communication skills and confidence in engaging with international luxury clientele.

- Strong product knowledge and appreciation for premium materials, craftsmanship and understated luxury.
- Familiarity with CRM systems, personalized client outreach and remote selling.
- Discretion, professionalism and a customer-centric approach.

Requirements
- Previous experience in luxury retail, preferably in high-end menswear, luxury outerwear or premium Italian fashion brands .
- Proven experience managing VICs and private clients in a luxury boutique environment.
- Ability to develop and retain a portfolio of high-value customers.
- Fluent English required; additional languages are a plus.
- Passion for fashion, craftsmanship and the luxury lifestyle. xjncmbx

What We Offer:
- Gross annual salary (RAL): €70,000–€90,000 , plus MBO to be defined and meal vouchers.

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